Zain Syed

I have good experience in printer's

Printer Technician - German Imaging Technologies LLC

(2016-10)

• Maintain and repaired HP printers, ranging from standalone local printers to multifunction printers
• Proven track record solving issues in a timely manner while maintaining client Service Level Agreements (SLAs)
• Provided excellent customer service by resolving printer issues on time and building afriendly rapport with the customer.
• Delivered technical training for printer hardware and software to end users.
• Performed set-up, break-down, and transport of company equipment on an as-needed basis.
• Assessed HP printer devices, collected configuration data on each device, and processed each data into Excel spread sheets.
• Installed new HP printer devices and provided assistance to users on printing documents from their workstation to new printer devices.
• Helped users map their workstations to new network printers, replace device supplies, and clear paper jams as needed.
• Prepared multiple machines for refurbished machines for company rental program.
• Maintain FSMA customers.
• Maintain MPS customers.

Technician - The Best Technical Systems Abu Dhabi - Abu Dhabi

(2013-07 - 2016-10)

• Responsible for troubleshooting, rebuild ,repair for printers, copiers & fax machines (Refilling of toners, changing of Image transfer kit, fuser, pickup roller, formatter board, transfer roller, separation pad, exit roller, Scanners, All kind of maintenance for printer & copier).
• Experienced troubleshooting diagnostics
• Worked on black/white and color digital equipment
• Worked on Kyocera, Brother, Canon, HP,
• Worked on all types of printers

Technician - Reiz Tech Computers Bangalore India - Bangalore, India

(2011-02 - 2013-06)

• Troubleshoot, rebuilt and repaired printers, copiers and fax machines
• Specialized in NEC office equipment

Diploma - Electronics

Certificate - THE BEST TECHNICAL SYSTEM