Miguel Samson
IT Desktop support Specialist
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Sobre
With over 15 years of hands-on experience in Information Technology, I bring a solid track record of excellence in systems administration, user support, and digital infrastructure management. My career spans high-impact roles in global organizations including World Vision International, International SOS, and Chevron, where I’ve led teams, driven digital transformation, and ensured reliable IT operations at every level.
Experiência
🛢️ Chevron — Level 1 & 2 IT Support Specialist 2022–2025
Provided high-level technical support and troubleshooting for corporate users.
Maintained software updates, system upgrades, and hardware installation.
Ensured IT compliance and performance across operations.
🌐 International SOS — IT Administrator 2017–2022
Managed corporate IT systems, network configurations, and software deployments.
Delivered end-user support and system maintenance across multiple departments.
Collaborated with international teams to streamline IT protocols and efficiency.
🌍 World Vision International — IT Manager, Angola 2008–2017
Spearheaded IT strategies and operations across country programs, enhancing system reliability and user productivity.
Led a team responsible for infrastructure development, systems security, and project implementation.
Served as a key liaison between global IT units and local offices.
Formação
2018 – 2020 | GRADUATION
IT & Telecommunications / Cinfotec – Luanda, Angola
2005 – 2008 | DIPLOMA
Business Information Systems / Oval International Computer Education College - Johannesburg, South Africa
2005 – 2005 | GRADUATION
Accounting / Teccom Training College - Johannesburg, South Africa
2003 | HIGH SCHOOL
Accounting Certificate / United Church School - Johannesburg, South Africa
