Emanuel Serra Zanetti

Results-driven Executive with over 7 years of strategic leadership experience in operations and finance within the SaaS and FinTech industries. Proven ability to act as a strategic partner, translating executive vision into actionable plans and driving high-impact initiatives in high-growth environments. Expert in cross-functional leadership, process improvement, and aligning diverse teams around shared goals.

Possesses strong analytical and hands-on execution skills. LATAM-based with prior experience working for international companies, fluent in English, and certified in remote work practices.

Chief Operating Officer at Cobro Express Global (2019-01 – Present)

Served as a key strategic partner in developing and executing operational strategies within the financial services sector. Provided high-level operational leadership and strategic partnership.

• Strategic Leadership: Developed and executed operational strategies that boosted business growth by 20% and optimized market positioning in the financial services sector.
• Cross-Functional Alignment: Provided high-level operational leadership and support across product, sales, and partnerships departments, aligning teams to ensure seamless day-to-day operations and peak company efficiency.
• Stakeholder Management: Established and nurtured B2B partnerships and strategic relationships with industry stakeholders, including MoneyGram, Ria, PayPal, and Remitly, enhancing company competitiveness and market reach.
• Operational Excellence: Identified and implemented process improvements, orchestrating operational planning to proactively meet forecasted demand levels and streamline company operations.
• Executive Reporting: Prepared and presented high-level strategic reports to the Board of Directors, providing crucial data for informed decision-making and business growth planning.

Compliance Analyst at BZA Group (Megatone, Cobro Express) (2018-01 – 2019-12)

Led the development and refinement of the AML Program and managed end-to-end SAR process.

• Led the development and refinement of the AML Program, proactively mitigating regulatory risks and ensuring compliance with international standards.
• Managed the end-to-end Suspicious Activity Report (SAR) process, efficiently handling internal and external reporting to the Financial Investigation Unit (FIU), and collaborating with authorities.

Financial Analyst at BZA Group (Megatone, Cobro Express) (2016-01 – 2018-12)

Utilized advanced analytical tools and strategic thinking to support financial planning and executive decision-making.

• Utilized advanced analytical tools and strategic thinking to derive key insights from industry trends, directly supporting financial planning and executive decision-making.
• Designed and maintained critical financial models (cash flow, P&L, forecasts), ensuring the accuracy and consistency of all financial reporting.

Bachelor's Degree in Business Administration – Universidad Nacional de Rosario