Ezequiel Ponce

Bilingual English-Spanish Interpreter with experience in remote interpretation, customer service, and phone communication. Experienced working in fast-paced environments, assisting clients, and managing real-time conversations with accuracy and professionalism. Strong interpersonal communication skills, adaptability, and excellent command of digital platforms and remote work tools.

English-Spanish Over-the-Phone Interpreter (Remote) at Organica Interpreting Corp. (2026-01 – Present)

• Real-time English-Spanish interpretation over the phone.
• Assisted clients in professional and sensitive conversations.
• Maintained accuracy, confidentiality, and effective communication.
• Worked remotely using interpretation platforms and digital tools.
• Managed high-pressure situations with professionalism.

English-Spanish Over-the-Phone Interpreter (Remote) at SGF Global (2025-01 – 2025-12)

• Provided remote interpretation services for English and Spanish speakers.
• Facilitated communication between parties in real time.
• Delivered clear and accurate interpretation.
• Worked independently in remote environments.

English-Spanish Over-the-Phone Interpreter (Remote) at Organica Interpreting Corp. (2024-01 – 2025-12)

• Interpreted conversations between English and Spanish speakers.
• Assisted users with communication and customer service interactions.
• Demonstrated active listening and communication skills.

Customer Service & Technical Support at Claro (2021-01 – 2024-12)

• Customer support and troubleshooting assistance.
• Handled inbound calls and client communication.
• Assisted customers using digital systems and platforms.

Telephone Operator at Línea 102 (2012-01 – 2013-12)

• Telephone assistance and communication support.
• Active listening and problem-solving.
• Managed sensitive situations through phone communication.

Psychology Degree in Psychology – Faculty of Psychology – National University of Córdoba

Teaching Degree in Psychology in Psychology – Faculty of Psychology – National University of Córdoba

High School Diploma – Colegio Central Universitario "Mariano Moreno" – UNSJ