Legal Assistant at Littles Lawyers (2024-10 – 2026-01)
- Assisted solicitors with litigation support for WorkCover – Queensland, Australia and workers' compensation matters, handling high-volume case dockets.
- Collected and managed essential documentation from lodgement through resolution, ensuring compliance with Australian workers' compensation legislation to support settlement negotiation.
- Drafted and formatted complex legal documents including affidavits, statements, and claim-related forms with high computer proficiency.
- Maintained client files and utilized calendaring systems to monitor critical deadlines, supporting efficient legal administration and case progression.
- Facilitated communication between clients, medical providers, and government agencies to facilitate effective information gathering and case coordination.
English for Secondary Language (ESL) Teacher at English Wing Corporation (2021-11 – 2025-07)
Delivered engaging online lessons to Korean students with high satisfaction ratings and improved retention.
- Delivered engaging online lessons to 200+ Korean students, resulting in a 95% lesson satisfaction rating and improved student retention.
- Customized lesson plans using communicative and task-based learning methods, which accelerated average student language proficiency progress by within 3 months.
- Integrated technology (interactive platforms, multimedia resources) to modernize instruction, reducing preparation time by 20% and increasing student participation rates.
- Mentored new teachers by sharing effective teaching strategies and classroom management techniques, contributing to higher instructional quality across the team.
Legal Staff at Amistad-Zozobrado Law Office (2024-02 – 2024-04)
Executed administrative and legal support tasks with focus on document management and client communication.
- Executed administrative tasks, including document organization, filing, and scheduling, improving office efficiency and meeting 100% of court deadlines.
- Facilitated client communication through interviews, calls, and written correspondence, strengthening attorney-client relationships and ensuring timely responses to inquiries.
- Conducted preliminary background research to support case preparation, providing attorneys with organized, accurate, and relevant findings that enhanced legal strategies.
- Transcribed, proofread, and maintained legal documents with precision, reducing errors and ensuring compliance with procedural standards.
- Safeguarded sensitive information by strictly upholding confidentiality protocols, protecting client privacy and maintaining professional trust.
Administrative Staff at Office of the Vice-Mayor, City of Carcar (2022-07 – 2023-09)
Streamlined administrative processes and supported executive operations for the Vice-Mayor's office.
- Streamlined filing and documentation processes, cutting record retrieval time by 25% and improving office workflow.
- Drafted and created official correspondence, reports, and meeting minutes with 100% accuracy, supporting decision-making for the Vice-Mayor's office.
- Assisted in the coordination of community outreach programs that engaged over 500 residents, boosting local participation and civic engagement.
- Managed scheduling and appointment tracking, preventing overlaps and ensuring efficient time management for executive activities.
- Collaborated with government staff and constituents to address inquiries, enhancing public service delivery and citizen satisfaction.
