Francisco Rieiro

Currently working at Nuthost webhosting. I started as technical support in another company and worked my way up until I had the knowledge and position I currently have. I'm going to keep climbing!

SYS ADMIN LINUX at Nuthost Webhosting (2022-01 – Present)

My tasks are: maintenance and monitoring of servers. Resolution and prevention of problems such as Apache, Nginx, Msql, Php, exim, dovecot, spamdb on the servers. Perform migrations between servers. I also have the possibility of making tickets to CPANEL

• Maintenance and monitoring of servers
• Resolution and prevention of problems (Apache, Nginx, MySQL, PHP, Exim, Dovecot, SpamDB)
• Server migrations
• CPANEL ticket management

SYS ADMIN LINUX JR at Towebs Webhosting (2021-01 – 2022-12)

I am responsible for the maintenance and surveillance of servers, addressing and preventing issues related to Apache, Nginx, MySQL, PHP, Exim, Dovecot, and SpamDB. Additionally, I manage server migrations and resolve problems efficiently through a tickets.

• Maintenance and surveillance of servers
• Addressing and preventing issues (Apache, Nginx, MySQL, PHP, Exim, Dovecot, SpamDB)
• Server migrations
• Problem resolution through tickets

WEB DESIGNER at Towebs Webhosting (2019-01 – 2020-12)

Creation of simple websites, using html and css. Also creation of websites using Prestashop, Wordpress and Magento

• Creation of simple websites using HTML and CSS
• Website creation with Prestashop
• Website creation with Wordpress
• Website creation with Magento

BILLING SERVICE SPECIALIST at Towebs Webhosting (2018-01 – 2019-12)

My job was to have the first contact with new clients, offering them and informing them about our services. We also guided them in case the client had questions.

• First contact with new clients
• Service offerings and information
• Client guidance and support

TIER 1 TECHNICAL SUPPORT AGENT at Towebs Webhosting (2017-01 – 2018-12)

My job was to resolve customer problems, via chat, phone and ticket.

• Customer problem resolution via chat
• Customer problem resolution via phone
• Customer problem resolution via ticket