Gerardo Trovato
Site IT ops/Wintel/Infraestructura/Sysadmin/Cloud
Talento
Buenos Aires, Buenos Aires C.F.Miembro desde 6 de junio de 2024
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Sobre mí
Site IT ops / Wintel / Infraestructura / Sysadmin/ Cloud
Experiencia
- Support and troubleshooting for Azure Services PAAS and IAAS
- Invgate Ticketing Support / Change orders new infrastructure request
- AKS / microservices. Support
- Aks’s request / Pods / upgrade / monitoring / troubleshooting / container registries
- Backup
- Vaults and policies
- PowerShell scripting / Visual studio Code
- Snapshots / Disks and Virtual machines clone procedures.
- TCP/IP networks, Security components, Private Endpoints and network Troubleshooting.
- Vulnerability and Remediation Management with Microsoft defender / Attack Path / Alerts
- Support networking devices (Access Point / Switch / Router / Server / PBX / Laptop), L2 / L3 incidents resolution of tickets service manager and management of SLA
- Infrastructure support Hardware / Links: coordination and reception of suppliers / PABX Analog Telephony and Skype IP.
- Service Now (SNOW incident manager escalation and handling L1/2/4/4 priority, tasks, RITM, INC forms for DXC / HP enterprise and Hpinc Company’s) Networking and L2 deskside incidents
- Support for users in Sites Buenos Aires ARIAS / Montañeses / Huergo / San Isidro and external sites Rosario / Córdoba HPE / HPinc / DXC companies and responsible for 3 employees in charge.
- Responsible for and supervising the Hardware Depot for Argentina, shipping / spare parts / repair of laptops for employees in the different companies Hewlett Packard HPE / HPI / DXC / Microfocus system loading and commissioning, updates and security in firewall and TPM equipment.
- Remote Support
- Monitoring and monthly guards
- Aruba Switches and 5406R and 5800 / 5900 L3 devices
- Onsite service training
- Administration of Main / Intermediate Data Facilities MDF / IDF. Coordination with employees and suppliers.
- Re-imaging systems / troubleshooting Microsoft / SAP / Citrix platforms
- Supervision and control of stockroom manager inventory for Argentina, DXC HPE hpinc companies and Microfocus Buenos Aires and Córdoba control of high-low-equipment allocation.
- Support for Dell PowerEdge Series
- IDRAC Server Management · HP ProLiant
- HP BladeSystem ILO Servers and warranty management; work with storage expansion / RAID Storage 5
- VMware administration / Vcenter , Esxi and Vsan
- Server Support / Farm monitoring >1500 Site Servers for Bimbo, Trans bank Redbank and Nexus and Aryzta Clients
- Incident handle and management for server outages and escalations
- Troubleshooting for internal Server system and application issues
- Server patch with HPSA and WSUS
- Compliance and Reporting
- PowerShell Scripting
- CMD
- Windows Server 2003, 2012, 2016,2018 & 2019 troubleshoot Re-image;
- Support with Domain controllers DHCP & DNS +AD
- Project work, migration of domain users / Outages / mass installations
- Linux / Ubuntu and Windows OS support servers
- RFC Control and execution of changes, remediation of vulnerabilities
- Server Hardening
- ESL, Service Now Ticketing, Itworks & Service Manager 9 (SM9) Ticketing
- Nagios and Zabbix monitoring
Educación
- Certified Microsoft Az 104 administrator;
- Certified Microsoft Az 900;
- AWS Technical
- Escuela Argentina de Negocios IUEAN Computer Systems Analyst
- Technical College enet n5 VILLA, Argentina. Technical.
- COMPUTER TECHNICIAN TECHNICAL INFORMATICO SOFTWARE - HARDWARE
