Godofredo Lascano Colazo
VIRTUAL ASSISTANT | MEDIA CONTENT PRODUCTION | CREATIVE PROJECT LEADERSHIP & COORDINATION
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Sobre mí
I am very responsible and organized. I work well in teams. I have leadership skills and I always try to contribute to creating a pleasant and creative work environment. I adapt easily and try to be strategic when it comes to overcoming changes, while engaging with an optimistic mindset. I also have a great interest in learning new things and staying updated.
Experiencia
Virtual Assistant at Dentvia (2025-01 – Present)
Supporting dental practices in the United States by managing patient communications and streamlining administrative workflows.
- Scheduling and rescheduling appointments
- Conducting confirmation calls
- Insurance verification
- Maintaining treatment trackers
- Working with Dentrix Ascend, Go High Level, GoTo and other platforms
Content Director at Matías Carrera (2023-01 – 2025-12)
Led all audiovisual production for Matias's brand and clients, directing and editing reels, courses, ads and podcasts. I managed a creative team, developed strategies, and produced impactful content that boosted brand visibility and audience engagement.
- Worked with Adobe Suite, Microsoft Suite, Notion, Meta and other platforms
- Worked with AI Softwares
Customer Representative / Support at Naranja X, through Apex (2023-01 – 2024-12)
Provided support via inbound calls for account queries, technical issues, subscription changes, complaints, and app onboarding.
- Resolved problems related to credit/debit cards
- Resolved account issues related to the app and web platform
Customer Representative / Sales Representative at Movistar Argentina, through Konecta (2020-01 – 2022-12)
Handled billing, retention, sales, portabilities, account queries, complaints, and tech support via inbound calls and social media (Facebook, Twitter, WhatsApp).
- Used tools like Epiron T3.0, Avaya, HADA, and various web platforms to provide efficient customer service
Educación
Course in UX/UI Design 52HR – Coderhouse (2022-01 – 2023-12)
Higher Technical Degree in Audiovisual Communication – La Metro Córdoba (2017-01 – 2022-12)
Translation in English to Spanish Translation – School of Languages - National University of Córdoba (2014-01 – 2016-12)
