Student, Bachelor's in Marketing.
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Student, with a strong academic background and significant work experience. My education in marketing has been complemented by valuable experience in the efficient management of administrative tasks, highlighting my ability to organize and communicate effectively.
I am seeking job opportunities that allow me to expand my professional experience, contributing at the same time to the growth and continuous development of the organization.
Personal Assitant / Prudential Seguros S.A. / January 2022 - Present.
As a Personal Assistant, my role is crucial in supporting the operations and success of the Life Planner (Life insurance sales representative).
My tasks are Coordinate and schedule appointments for the life insurance sales representative based on client availability and preferences. Keep the representative's schedule updated,
ensuring efficient and conflict-free scheduling. Manage the preparation of documents required for meetings and sales presentations. Collaborate in gathering and organizing information related to Prudential's life insurance policies and products. Serve as the initial point of contact for general client inquiries and direct them to the appropriate representative.
Collaborate in the preparation of reports and presentations related to sales activities. Work closely with other assistants,
insurance agents, and internal departments to ensure smooth communication and efficient collaboration.
I am in charge of efficiently managing the reception of emails,
ensuring timely and effective attention to incoming communications. Actively participating in various training sessions related to system management and specific information about sales and insurance is an integral part of my professional development.
I maintain continuous and close contact with clients from
Latin America, North America and Europe, I offer support and guidance during the payment process, ensuring that it is carried out efficiently and without complications.
Call Center / IGBA / February 2022 - January 2024.
Handle incoming calls from patients for medical appointment scheduling; Coordinate and assign appointments based on doctors'
availability and patient needs. Manage changes in agendas, such as cancellations and rescheduling, effectively; Provide exceptional customer service by answering questions and addressing issues;
Collaborate in the organization and archiving of medical documents.
Receptionist - Temporary / Melia Hotels International / February 2019 -
September 2019.
Restaurant Recepcionist - Customer Service; Constant Interaction with Clients; Payment Handling and Invoicing.
Bachelor´s in Marketing | January 2023 - Present
Specialization in Cybersecurity | August 2023 - January 2024
