Nkaratu Muthengi

To gain knowledge and experience, necessary and relavant in the success of organization as a going concern To work in an organization that embraces diversity and stimulates conceptual thinking To be part of team that propels an organization towards its strategic goals and objectives in the line with its mission and vission

Customer service - Brites management service

(2023-02)

• Providing proactive customers outreach
• Collecting and analysing customers feedback
• Handling customers complains
• Delivering information about company's offerings
• Responding to customers review
• Answering questions concerning company's product and services
• Solving technical issues and troubleshooting
• Processing orders and transactions eg order cancellation

Legal clerk - The meat planet

(2022-11 - 2023-01)

• Providing legal advice
• Employing junior staffs
• Making sure rights of employees are well catered for
• Paying the junior employees

Inbound operator - Jumia Kenya

(2021-08 - 2022-12)

• Receiving the items
• Inbounding the items
• Sticking the items the identification codes

Presiding officer - Independence and Electoral Boundary Commission

(2017-07 - 2017-08)

• Monitoring of voting process
• Supervising the clerk at the polling station
• Helping and guiding the aged and challenged people at the polling station
• Ensuring no external materials at the polling station

Diploma - law - Mount Kenya University (2017 - 2022)

Kenya Certificate of Secondary Education - Thigaa secondary school (2010 - 2015)

Kenya Certificate of primary education - Gituri pry school (2000 - 2009)