Daycare Teacher / Administrative Support at Concord Academy (2025-08 – Present)
- Maintain accurate attendance records and classroom logs for daily reporting.
- Coordinate schedules, activities, and materials for smooth classroom operations.
- Support office tasks including filing, data entry, and parent communications.
- Track developmental milestones and document progress for reports.
Home Educator & Family Manager / Administrative Coordinator at Cabarrus County (2013 – 2025-08)
- Managed complex schedules, appointments, and household operations efficiently.
- Maintained detailed records, tracked tasks, and improved workflow processes.
- Communicated with vendors, service providers, and educational staff to coordinate activities.
- Organized projects, deadlines, and logistics for multiple priorities.
National & Global Account Manager at Cintas Corporation (2009-10 – 2014-10)
- Managed client accounts nationwide and globally, ensuring service delivery and satisfaction.
- Prepared reports and presentations to monitor performance and growth.
- Coordinated projects, timelines, and team responsibilities.
- Built and maintained professional client and internal relationships.
Accounts Receivable (A/R) Specialist at Day International (2000-04 – 2009-10)
- Managed over 1,500 customer accounts, ensuring timely collections and accurate processing.
- Processed daily transactions, reconciliations, and financial records.
- Collaborated with multiple departments to resolve billing discrepancies.
- Maintained spreadsheets and reports to support operations and forecasting.
Bartender / Server / Trainer at The Fox and Hound (1999-02 – 2011-09)
- High-volume bartender and server in a fast-paced, high-traffic restaurant and bar with consistently busy nights.
- Prepared and served alcoholic and non-alcoholic beverages with speed, accuracy, and consistency during peak service.
- Delivered strong guest service while managing high customer volume, regulars, and special requests.
- Handled POS transactions, cash drawers, and accurate end-of-shift cash-outs.
- Supported and executed scheduled events, private parties, and group reservations to ensure smooth operations.
- Trained and onboarded new staff on bar procedures, customer service, and restaurant systems.
