David Minasyan

Bilingual operations and administrative professional with experience in hospitality, customer service, corporate account management, team leadership, and business operations. Proven ability to coordinate cross-functional teams, manage client relationships, optimize internal processes, and support daily operations in fast-paced environments. Experienced working with international clients, corporate accounts, and multicultural teams.

Seeking opportunities in Administrative Operations, Client Services, Customer Success, Business Support, and Corporate Operations.

Front Office Manager at VAIN BOUTIQUE HOTEL (2024-01 – Present)

• Oversee daily operations of a 34-room boutique hotel.
• Lead and coordinate a team of 10 employees across Front Desk, Housekeeping, and Maintenance.
• Manage corporate and individual reservations through Cloudbeds and hotel systems.
• Maintain relationships with national and international corporate clients.
• Coordinate operational and administrative requirements across departments.
• Resolve guest issues and monitor customer satisfaction.

General Manager & Human Resources Lead at MY BAGEL S.A. (2021-01 – 2024-12)

• Managed daily business operations and administrative functions.
• Led a team of 25 employees across operational areas.
• Participated in supplier negotiations and vendor management.
• Implemented internal procedures and process improvements.
• Monitored performance indicators and resource allocation.
• Supported recruitment, onboarding, and workforce planning.

Administrative Receptionist at VITRUM HOTEL BOUTIQUE (2018-01 – 2021-12)

• Provided personalized support to national and international guests.
• Managed reservations, guest requests, and front desk operations.
• Maintained commercial records and reservation databases.
• Coordinated service delivery between departments.
• Supported administrative reporting and operational processes.
• Assisted suppliers and external partners while ensuring service quality.

Degree in Art Criticism and Curatorship – National University of Arts (UNA)

Bachelor's Degree in Audiovisual Arts – National University of Arts (UNA)

Certificate in Intensive Human Resources Program – ICLA