Viviana Edith Vazquez

Business Analyst with a dual background in Information Systems and Law, specializing in end-to-end legal process analysis and digital transformation within regulated environments. Over 10 years of experience analyzing end-to-end workflows, mapping legal and business processes, and translating operational needs into structured technology solutions. Experienced working directly with attorneys, legal teams, and technology stakeholders, bridging legal operations and technology in Agile environments.

Focused on identifying process inefficiencies and driving operational improvements through structured analysis and technology-enabled solutions. Additional focus on business process redesign and value stream analysis to improve operational efficiency in legal and regulated environments.

Senior Business / Functional Analyst – Argentine Postal Service Project at HASAR SISTEMAS (2022-07 – 2025-07)

Designed and enhanced a web platform for managing legally binding communications (legal notices and labor telegrams) for the Argentine Postal Service.

• Designed and enhanced a web platform for managing legally binding communications (legal notices and labor telegrams).
• Conducted end-to-end requirements gathering, translating regulatory and operational needs into user stories and acceptance criteria under Agile methodology.
• Developed process maps and workflow diagrams to optimize legal communication workflows and identify improvement opportunities.
• Analyzed end-to-end legal communication processes to identify inefficiencies and improvement opportunities.
• Acted as liaison between legal and business stakeholders, end users, and development teams, facilitating requirements clarification and ensuring accurate interpretation of legal and operational needs.
• Created process documentation and supported workflow optimization initiatives.
• Coordinated User Acceptance Testing (UAT), ensuring traceability, operational consistency, and quality standards.
• Contributed to the digital transformation of traditionally in-person legal processes into structured remote solutions.
• Supported initiatives exploring automation and AI-assisted document processing to improve operational efficiency.

Senior Business / Functional Analyst – Judicial Modernization Project at BASE100 S.A. (2012-05 – 2013-11)

Led process analysis and modeling of judicial procedures for digital transformation initiatives.

• Led process analysis and modeling of judicial procedures for digital transformation initiatives.
• Translated legal regulations and court procedures into structured functional specifications.
• Developed workflow documentation and business requirements artifacts.
• Coordinated UAT sessions with judicial users to ensure regulatory compliance and operational accuracy.

PMO at Sistran Consultores

Project & Program Management Office experience

• Financial tracking and milestone control.
• Risk management and executive reporting.
• Coordination of multicultural and cross-functional teams.

Project & Service Manager at ASYTEC Sistemas SRL

Project and service management leadership

• End-to-end project leadership.
• Managed teams of 5–7 professionals.
• Oversaw resource allocation, timelines, and service quality standards.

Law Degree in Attorney at Law – Universidad Católica de Santiago del Estero

Postgraduate Studies in Finance – Business School

Bachelor's Degree in Information Systems – Universidad de Belgrano