Amisha Shukla

Master of International Business graduate with two years of consultative, full-cycle sales experience across four retail brands — from first customer contact through to close and follow-up. Comfortable managing 40–50+ customer interactions per shift, exceeding individual sales targets by 15–25% by listening closely, handling objections, and turning hesitation into a yes. Naturally curious and resilient, with a track record of adapting my approach across different customer needs and staying motivated through high-volume, fast-paced environments.

Backed by HubSpot Inbound Sales and Salesforce Trailhead certifications, with a genuine drive to bring that same energy and persistence to outbound partnerships work.

Casual Sales Assistant - DECJUBA - Melbourne Central

(2025-10)

• Exceeded individual sales expectations by 15–25% through consultative selling, customer needs identification, tailored recommendations and relevant add-on opportunities.
• Managed 40+ customer interactions per shift, prioritising multiple requirements while maintaining a customer-focused and commercially oriented approach.
• Converted customer requirements into relevant product recommendations across 2 sales channels, supporting both in-store purchases and online order fulfilment.
• Managed online orders through POS and coordinated fulfilment stages, maintaining accurate CRM and transaction records and ensuring each order progressed through the required next step.

Casual Sales Assistant - SPORTSCRAFT - QVB, Sydney

(2025-11 - 2026-01)

• Generated approximately $3K–$4K in individual daily sales during peak Christmas trading through consultative selling, product knowledge and promotional opportunities.
• Managed 50+ customer interactions per shift during peak trading while balancing competing requirements and maintaining service standards.
• Increased multi-item selling opportunities by identifying complementary products across 2 purchasing dimensions: core needs and additional products, despite initial customer hesitation.
• Monitored 2 KPI levels, individual, team performance, to assess progress against sales targets and prioritise commercial activity.
• Converted product knowledge and promotional information into customer recommendations across core sales levers: relevance and promotional value.

Part-Time Sales Assistant - ALLY FASHION - Hornsby, Sydney

(2025-04 - 2025-10)

• Achieved approximately $2K–$3K in individual sales by identifying customer needs, recommending suitable products and applying cross-selling techniques.
• Supported the rollout of 2 new product categories, menswear and extended-size ranges, adapting product knowledge to changing customer demand.
• Maintained accurate sales, order and stock records while identifying operational issues and improvement opportunities to support smooth day-to-day sales operations.

Part-Time Sales Assistant - NONI B - Cherrybrook, Sydney

(2024-07 - 2025-03)

• Contributed approximately $3K–$4K towards daily sales targets by identifying customer requirements and recommending relevant products.
• Prepared sales information & tracked performance data to support day-to-day sales reporting and commercial decision-making.
• Applied customer insights and data analysis across order, stock and operational processes, identifying improvement opportunities while maintaining accurate records and service standards.

Master of International Business - International Business - Macquarie University (2024-02 - 2025-04)

Bachelor of Commerce - Commerce - Banasthali Vidyapith (2020-05 - 2023-05)