Ashpal Singh

Experienced in Amazon's customer care department for 13+ months, I possess excellent communication, issue resolution, and customer engagement skills. Committed to delivering exceptional service, I am a detail-oriented, hardworking professional ready to bring my expertise to a similar role and contribute to team success.

Experienced in Amazon's customer care department for 13+ months, I possess excellent communication, issue resolution, and customer engagement skills. As an customer care representative at Amazon my day-to-day tasks included

• Responding to customer inquiries and providing support via phone, email, or chat.
• Resolving customer issues and concerns efficiently and effectively.
• Managing customer accounts and orders, including processing returns and exchanges.
• Providing product information and recommendations to customers.
• Working closely with other departments to ensure customer satisfaction.
• Maintaining accurate records of customer interactions and transactions.
• Identifying and escalating issues as needed to ensure timely resolution.

I am currently a part time student at Royal Melbourne Institute of Technology. I have a strong academic background.