Football Coach at Football Queensland (2026-05 – Present)
- Plan and deliver community football coaching sessions for junior and grassroots participants, building technical skills, game understanding, and a positive team culture.
- Design age-appropriate training programs aligned with Football Queensland's player development pathway, supporting participation and long-term athlete growth.
- Build inclusive, welcoming training environments that encourage sustained community engagement and player retention.
Event Coordinator (Court Coordinator) at Football Queensland (2026-01 – Present)
- Coordinate logistics for community football events and competitions, including venue and court scheduling, staffing allocation, and match-day operations.
- Liaise with clubs, referees, volunteers, and community stakeholders to ensure smooth, well-run grassroots football events.
- Manage on-the-day event operations, resolving scheduling conflicts and ensuring compliance with Football Queensland policies and safety standards.
Customer Service Associate at Nike (2024-01 – Present)
- Increased customer satisfaction scores by 15% through delivering tailored, brand-aligned service.
- Contributed to exceeding team sales targets by 10% quarter-on-quarter by applying elite coaching discipline and teamwork.
- Enhanced customer retention by leveraging strong communication and relationship-building skills.
Soccer Coach at Beta Sports Club (2019-01 – 2023-12)
- Developed 250+ youth athletes through technical, tactical, and mental performance training, resulting in 40% improved team cohesion.
- Mentored players, leading to 2 athletes earning full 6-year scholarships at Bengaluru FC and others advancing to Dempo SC.
- Directed 50+ training sessions and competitive match days, increasing team win rate by 30% over four seasons.
CRM Executive at Decathlon Sports India (2021-01 – 2022-12)
- Achieved 90% customer satisfaction by streamlining communication workflows and boosting CRM performance.
- Improved operational efficiency by 30% through process improvement initiatives, reducing response times by 25%.
- Balanced corporate responsibilities alongside a competitive football career, demonstrating adaptability and resilience.
Volunteer at Khelo India (2019-01 – 2020-12)
- Supported organisation of national-level grassroots tournaments, facilitating participation of 500+ youth athletes.
- Boosted youth retention in sports programs by 20% through coordinating talent development initiatives.
