Krishneel Goundar

Experienced Retail and FMCG Manager with over 10+ years of expertise in store operations, team leadership, financial management, and IT systems. Proven track record in managing high-performing teams, improving operational efficiency, and ensuring compliance with health and safety standards. Strong background in ERP systems, accounting, and retail management across New Zealand and Fiji.

Retail Store Manager at Sai Group Ltd (2023-02 – Present)

• Managed daily operations of forecourt and convenience store
• Supervised staff, prepared rosters, and conducted performance evaluations
• Reconciled daily transactions (Wet Stock, cash, EFTPOS, invoices, vouchers)
• Controlled inventory, stock ordering, and stock-takes
• Implemented pricing strategies to maintain profit margins
• Handled customer complaints professionally
• Ensured full compliance with health & safety regulations
• Prepared budgets and monitored market trends
• Conducted staff training and development

Retail Manager at B. L. Naidu & Sons Ltd (2021-01 – 2022-12)

• Managed store operations, stock replenishment, and merchandising
• Oversaw recruitment, staff rosters, and leave management
• Handled cash flow, petty cash, and reconciliations
• Led promotions, marketing activities, and customer engagement

IT Manager at B. L. Naidu & Sons Ltd (2013-01 – 2021-12)

• Managed ERP systems including Microsoft Dynamics AX, Navision & LS Retail
• Maintained servers, networks, and Active Directory systems
• Oversaw CCTV surveillance and IT infrastructure
• Led system implementation, customization, and upgrades

Senior Accounts Officer at B. L. Naidu & Sons Ltd (2012-01 – 2012-12)

• Managed receivables, reconciliations, and financial reporting
• Handled VAT, PAYE, FBT compliance

Training Officer at Various

Staff training (OHS, ERP, customer service)

Polling Day Worker at Fijian Elections Office

Assistant Teacher & Clerical Officer at Kavanagasau College

Office Assistant at Suva Multiethnic Cultural Centre

Diploma in Business Accounting – Fiji Institute of Technology (2008-01)