Eline van den Berkmortel

Passionate Operations professional with over ten years of experience in the private and public sector. I get excited from juggling many responsibilities and I’m proactive and pragmatic. I have a good eye for finding opportunities to improve operational processes.

With this I always aim to increase efficiency on the one hand and to make coworkers happy on the other. This human factor is very important to me as I strive to make the workplace enjoyable for everyone. I have a passion for building strong relationships and thanks to my excellent communication skills I’m able to enthuse and motivate people.

I’m ambitious and always looking for ways to improve myself.

SENIOR GENERAL AFFAIRS OFFICER 

CONSULATE GENERAL OF THE KINGDOM OF THE NETHERLANDS INTORONTO (CA)

August 2020 – July 2023

Operations management for the Consulate General of the Netherlands and the Netherlands Foreign Investment Agency. Responsible for the following:

• Facility and Building management for four properties in Toronto. This includes maintenance/repair, renovations, and vendor management.
• Finance: Keeping track of all budgets and finances within the Consulate. Managing the Backoffice for handling and processing the invoices and themain contact person for vendors.
• Project and Event management: In charge of multiple projects within the Consulate such as public diplomacy events (minister visits and incoming trade missions) as internal events.
• Internal Affairs: Responsible for the HR of 15+ employees and 5 local staff (cleaning and maintenance staff). Keeping track of contracts, putting everything in systems (sick/leave), instruct local employees about the law changes and responsible for the on- and off boarding.
• IT: Responsible for the soft- and hardware at the Consulate and first point of contact for the IT department at the Head Office in The Hague.

BUSINESS RELATIONSHIP MANAGER

WOEST ZUID AMSTERDAM (NL)

January 2020 - July 2020

Maintaining existing relationships and looking for potential partners to collaborate with. I functioned as the main point of contact regardinginternal- and external affairs and was responsible for exploring newbusiness opportunities.

PERSONNEL MANAGEMENT & CORPORATE RECRUITER(HR)

WOEST ZUID AMSTERDAM (NL)

January 2018 - January 2020

Managing 80+ employees operating at the 14 locations of Woest Zuid. Mymain responsibilities were optimizing the operational performance, processingadministrative data, analyzing the requirements of personnel, daily scheduling, and being a confidant for all employees. As a corporate recruiter I was in charge of promoting the organization on the job market, interviewing andselecting candidates as well as the on- and offboarding of new employees.

OPERATIONS COORDINATOR

WOEST ZUID AMSTERDAM (NL)

Summer Programs – 2016, 2017 and 2018

Responsible for managing and coordinating of the operational tasks within the summer programs of Woest Zuid. Responsible for eight operating teams, scheduling personnel, monitoring processes and the program, health and safety procedures, account management and ensuring smooth day-to-day operations.

BRANCH MANAGER

WOEST ZUID AMSTERDAM (NL)

November 2013 - January 2018

Responsible for managing customer relationships, daily operations and obtaining commercial goals of the branch. This involved leading and coaching my team to ensure an efficient and high-quality way of working.

PEDAGOGICAL EMPLOYEE

WOEST ZUID AMSTERDAM (NL)

May 2013 – November 2013

AMSTERDAM UNIVERSITY OF APPLIED SCIENCES

Communication Management - Bachelor of Arts, BA

LEEUWENBORGH EDUCATION - CIOS SITARD

Sports Academy - Sport and Exercise coordinator - Associate degree