Ivy Colebrook

Customer-focused professional with expertise in cash management and effective communication. Delivers exceptional service and resolves complaints to enhance customer satisfaction. Experienced in fast-paced environments, leveraging problem-solving skills to foster loyalty and drive positive outcomes.

customer service cashier at St Aiden Wines (Present)

• Processed customer transactions using point-of-sale systems, ensuring a smooth and efficient checkout experience.
• Handled cash, credit, and debit transactions with precision and security, maintaining financial integrity.
• Answered customer inquiries regarding products, store policies, and promotions.
• Provided exceptional service to enhance customer loyalty and satisfaction.
• Greeted customers and provided friendly customer service.
• Resolved customer complaints professionally, contributing to improved customer satisfaction and retention.

crew member at Mcdonalds

• Provided excellent customer service in a fast-paced environment.
• Served food promptly, contributing to enhanced guest satisfaction.
• Performed cashier duties, managing orders and transactions to ensure smooth customer interactions.
• Operated kitchen equipment to prepare food items, ensuring timely service.
• Followed safety and sanitation guidelines while handling food products.
• Maintained cleanliness and organization of the dining area and kitchen.

High School – Bunbury SHS (2026-10) Certificate III in Fitness – health science hub CPR and First Aid course – St John's - Bunbury