Jamuna Jayaraman

Hi Amazon Hiring Team, Dt :13/12/2025

With reference to the job advertised for the position of pick packer in your esteemed organisation, Amazon at Melbourne , I express my interest to apply for the same. I'm an Australian Citizen with full working rights.

I bring extensive experience in packing goods, price tagging, RF scanning, stock handling, customer service, community service, arranging and displaying products, merchandising maintenance, over-the-counter sales, and cash handling. I uphold strong ethical values, take initiative, and demonstrate a genuine commitment to customer service, order picking, packing, inventory management & warehouse operations.

With experience in working with individuals from diverse cultural backgrounds, I am dedicated to delivering high levels of customer satisfaction, maintaining outstanding store standards, assisting with sales, processing cash and card payments, stocktaking, RF scanning, packaging, strategic brand positioning, and contributing to increased sales. I aim to contribute positively to your organisation by delivering efficient pick-packing and sorting services while adding value to a supportive and collaborative team environment.

I bring strong work ethics, reliability, and the confidence to work both independently and as part of a multidisciplinary team. I hold current First Aid and CPR certifications, possess a valid driver’s licence with my own insured vehicle, and I am fully vaccinated. Being multilingual (English, Hindi, Urdu, Tamil, Telugu, and Marathi) also enables me to communicate effectively and serve customers from various cultural and linguistic backgrounds.

I am confident that my ability to work efficiently, maintain accuracy, and support team goals aligns well with what you are looking for.

I would welcome the opportunity to contribute to your team and support your organisation’s mission to provide safe, meaningful, and professional pick packing & sorting services. Thank you for considering my application. I would appreciate the opportunity to discuss how my skills and experience align with your service needs.

Thanks & kind Regards,

Jamuna Jayaraman

RESUME 

PROFESSIONAL SUMMARY :

Dedicated, hardworking, and responsible Pick Packer with 2 years of experience in fast-paced warehouse and logistics environments. Skilled in efficient order picking, packing, RF scanning, stock handling, and maintaining high accuracy while following safety standards. Experienced in merchandising, stocktaking, product display, and providing excellent customer service.

Demonstrated ability to achieve high productivity levels, maintain clean and organized workstations, and collaborate effectively with team members to meet daily production targets.

Brings strong ethical values, initiative, and a genuine commitment to delivering high-quality pick packing and sorting services. Passionate about supporting a diverse team, upholding outstanding workplace standards, and contributing positively to a professional, collaborative organisation.

Key strengths include :

Efficient order picking, packing, and RF scanning

Stocktaking, product display, merchandise maintenance

Cash handling, customer service, and sales support

Maintaining store and workstation standards

Operating Manual pallet jacks

Achieving 100% productivity targets and meeting deadlines

Strong teamwork, communication and reliability 

Maintaining high accuracy while following safety standards

CORE SKILLS & ATTRIBUTES

• Reliable, organised and able to work independently or in a team
• Responsible, hardworking with positive attitude & confidence
• Able to work quickly, efficiently for long hours & remain focused under pressure
• RF scanning and other inventory tracking systems
• Inventory management and cycle counting
• Order picking, packing, kitting, and shipping
• Physical endurance and ability to lift
• Excellent written and verbal communication 
• Multilinguist with the ability to speak 5 languages proficiently: English, Hindi, Urdu, Tamil & Telugu
• Strong time management and problem-solving abilities
• Strong work ethics, patient and Customer-focused
• Attention to detail and accuracy
• Proficient in MS Word, Excel & PowerPoint
• Knowledge of safe work practices, personal care, infection control & WHS

Australian Citizen with full working rights

EDUCATION & TRAINING

2025 – Diploma of Community Services

2025 – First Aid & CPR – Parramatta Community College

2019 – Certificate III in Education Support – TAFE Meadowbank

2008 – IATA’s Diploma in Air Ticketing & EBT – Canada ( Distance education)

2001 – Master of Commerce – India

CLEARANCES & VALID CURRENT CERTIFICATIONS:

NDIS Worker Screening Check, Police Check , National Criminal Check, Victoria's WWCC, First Aid & CPR , Fully COVID-19 vaccinated, hold valid Victoria's driver’s license with insured car

EMPLOYMENT HISTORY

Food Sampling , Sales Promoter & Pick Packer – Indya Foods (Khemcho Brand), Jun 2019 – Jun2020 & from October 2024 to October 2025

• Conducted food sampling and product promotions in supermarkets 
• Used RF scanners to accurately pick items from storage locations
• Increased sales by 10% through customer engagement & delivering stock to the customers on time
• Ensured compliance with safe food handling and hygiene 
• Conducted stocktaking, product display, and merchandise maintenance.
• Assisted customers, processed cash and card payments, and managed POS transactions.
• Supported sales through excellent customer service and product knowledge.
• Helped maintain store appearance and ensured stock accuracy.
• Collected customer feedback and improved product presentation
• Marking and labelling containers, container tags or products using marking tools in the warehouse
• Picked and packed customer orders with 98–100% accuracy.
• Used RF scanners to locate, track, and update inventory.
• Maintained clean and safe work areas in compliance with warehouse standards.
• Assisted with stock replenishment, product labelling, and shelf organization.
• Met and exceeded daily productivity targets and supported team workflow.
• Ensuring manufactured items are ready for shipment by placing them into containers
• Packing, Sealing & labeling the items in cartons & boxes and preparing the items for transport
• Operating Manual Pallet jacks
• Measuring, Weigh and counting products, examine and inspect containers, materials and products in order to ensure that packing specifications are met
• Keep complete record of all materials that go through the warehouse.

• Supervise children in before/after school and vacation care programs
• Facilitate creative, recreational, and excursion activities
• Support social, emotional, and physical development
• Manage attendance, safe food handling, and medication witnessing
• Build positive relationships with children and families while ensuring safety and wellbeing

• Provide in‑home support and personal care to elderly, disabled clients and CALD communities
• Assist with domestic tasks, meal preparation, and safe mobility support
• Develop care plans, monitor wellbeing, and report changes in condition
• Transport clients to appointments and facilitate social engagement
• Ensure safe home environments while maintaining strong communication with families

• Tutored refugee students in NAPLAN English and Math
• Supported client registration, QR check‑ins, and general assistance
• Assisted pantry store operations: packing, stock handling, merchandising
• Resolved customer issues and maintained positive client relationships
• Maintained cleanliness and safety standards
• Supported retail operations including sales, cash handling, and inventory

• Assisted with food preparation, serving meals, and safe food handling
• Responded to guest requests and maintained hygiene standards
• Managed multiple tasks in a fast‑paced environment
• Ensured a clean, safe, and supportive community environment

• Supported students with diverse learning and additional personal support needs
• Conducted small group literacy, numeracy and social skills programs (including MiniLit)
• Implemented behaviour strategies and EAL/D support tools in collaboration with teachers
• Supervised class activities, playground duties, and assisted with feeding, hygiene, and mobility
• Managed classroom administration and learning resources

Volunteer, Castle Hill High School April 2019 to August 2019

Volunteered for Castle Hill High School, Canteen Service. Was responsible for packing lunch orders & food products, restocking shelves, merchandising, maintenance, customer service, sales over the counter & cash handling.

Volunteer, Wesley Church, Castle Hill April 2019

Volunteered for Garage Sale conducted by Wesley Church, Castle Hill. Was responsible for packing goods, tag prices, stock handling, customer service, arranging and displaying products, merchandising maintenance, sales of goods over the counter and Cash handling.

Volunteer, Days For Girls May 2015 to July 2018

Worked on Weekends for charity organization “Days for Girls” as packer and assistant in Muscat, Oman. Was responsible for marking and labelling containers, container tags or products using marking tools, ensuring manufactured items are ready for shipment by placing them into containers, sealing and labelling the items and preparing the items for transport, measuring, weigh and counting products, examine and inspect containers, materials and products in order to ensure that packing specifications are met, keep complete record of all materials that go through the warehouse.

KM Supermarket, Oman May 2016 to July 2018

As retails assistant for a major hypermarket in Muscat, was responsible for ensuring high levels of customer satisfaction, maintain outstanding store standards, assist with sales, process cash and card payments, stocktaking, packaging, strategic brand positioning and increase in sales.

• Conducted stocktaking, product display, and merchandise maintenance.
• Assisted customers, processed cash and card payments, and managed POS transactions.
• Supported sales through excellent customer service and product knowledge.
• Helped maintain store appearance and ensured stock accuracy.

Experienced warehouse and retail professional with strengths in pick-packing, RF scanning, inventory management, merchandising, and customer service. Ethical, reliable, and detail-focused, with proven ability to perform in fast-paced, safety-driven workplaces.

EDUCATION & TRAINING 

*Master of Commerce 

*Diploma in Community Services - Australia

*First Aid & CPR – Parramatta Community College

*Certificate III in Education Support – TAFE Meadowbank

*IATA’s Diploma in Air Ticketing & EBT – Canada ( Distance education)

CLEARANCES & VALID CURRENT CERTIFICATIONS:

NDIS Worker Screening, Police Check , VICTORIA'S WWCC, National Crime Check, First Aid & CPR , Fully COVID-19 vaccinated, hold valid Victoria's driver’s license with insured car