Manufacturing Operator - Microchip - Ennis, Co Clare, Ireland
(2024-01 - 2026-01)
- Operated and monitored production equipment in a high-volume semiconductor manufacturing environment
- Assembled, inspected, and tested electronic components to meet strict quality standards
- Followed detailed SOPs and work instructions in line with GMP and company regulations
- Performed in-process quality checks and accurately recorded production data
- Maintained cleanroom standards and adhered to health & safety policies at all times
- Completed batch records and documentation to ensure full product traceability
- Collaborated with team members and supervisors to maintain smooth production flow
- Assisted with machine setup, basic maintenance, and line clearance procedures
Professional Cleaner - Daisys Cleaners - Ennis, Co. Clare, Ireland
(2023-01 - 2024-12)
- Performed both household and commercial cleaning duties while maintaining high standards of cleanliness, hygiene, and safety
- Cleaned and sanitised kitchens, bathrooms, offices, living areas, and shared spaces
- Completed vacuuming, mopping, dusting, rubbish removal, and surface disinfection
- Managed laundry duties, linen changes, and organisation of household items when required
- Operated cleaning equipment and used cleaning chemicals safely and effectively
- Restocked cleaning supplies and maintained cleaning equipment in good condition
- Followed cleaning schedules, client instructions, and workplace health and safety procedures
- Worked independently and as part of a team to complete tasks efficiently and on time
Waitress / Server - Knox's Pub & Storehouse Restaurant - Ennis, County Clare, Ireland
(2021-01 - 2023-12)
- Delivered efficient and professional table service in a high-volume restaurant environment
- Guided customers through the menu, providing recommendations and answering enquiries
- Communicated clearly with kitchen staff and ensured all orders were served correctly
- Handled transactions accurately using cash and EFTPOS/card payment systems
- Maintained a clean, well-presented dining area in line with food safety standards
- Supported team members during peak periods to ensure smooth service operations
Waitress / Server - Brogans Pub and Restaurant - Ennis, County Clare, Ireland
(2019-01 - 2021-12)
- Greeted customers warmly and provided friendly, attentive table service
- Took food and beverage orders accurately and served meals and drinks in a timely manner
- Handled customer enquiries, requests, and complaints calmly and professionally
- Processed payments using cash registers and EFTPOS systems
- Upsold menu items and promoted specials to support sales targets
- Followed food safety and hygiene standards throughout all service duties
Stockist – Beauty Section - Dunnes Stores - Ennis, County Clare, Ireland
(2017-01 - 2019-12)
- Restocked beauty products to ensure optimal inventory levels and product availability
- Monitored stock levels and reported shortages using stock management systems
- Arranged product displays to enhance visual merchandising and boost sales
- Assisted customers with product enquiries, providing detailed guidance and information
- Conducted regular inventory checks, stock counts, and audits to maintain accuracy
- Maintained a clean and organised section in compliance with health and safety standards
Au Pair - The European Au Pair Agency - Torino, Italy
(2015-01 - 2017-12)
- Provided daily care and supervision for children in a safe and nurturing environment
- Assisted with morning and evening routines, including dressing, meals, and bedtime
- Planned and engaged children in age-appropriate educational and recreational activities
- Communicated regularly with parents regarding children's routines, progress, and wellbeing
- Managed school runs, homework assistance, and after-school activities
Customer Service Representative / Contact Centre Agent - Atento Latin America - São Paulo, Brazil
(2014-01 - 2017-12)
- Managed high volumes of inbound and outbound calls, resolving customer enquiries efficiently
- Used CRM software to accurately log customer interactions and ensure data consistency
- Consistently met and exceeded KPIs including customer satisfaction and retention targets
- Escalated complex issues to senior support in line with company protocols
- Supported sales and retention efforts by offering tailored product recommendations
- Actively participated in training sessions to stay current on products and service improvements