CUSTOMER SERVICE AGENT
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I am seeking the opportunity to further develop my skills in all different industries; I want to learn and experience new things. Working in a different or similar environment would provide the chance to gain experience. This will expand my skills in a busy, challenging role.
As strong team player who always completes tasks on time. My work experience demonstrates my ability to jungle multiple tasks and work independently with others. I am ready to learn new skills in any department trying to get the most experience as I get.
CUSTOMER SERVICE AGENT at Fiji Airways - Star Aviation (2024-05 – 2026-03)
Delivered professional customer service within a high-volume airport environment, operating Amadeus CM to complete passenger check-in, seat allocation, and boarding processes. Verified travel documentation including passports and visas in accordance with regulatory requirements, and accurately processed and tagged baggage, including oversized and special items. Managed cash handling and payment transactions in line with company procedures, while providing comprehensive assistance to passengers with special needs, including wheelchair support from check-in through to boarding and arrivals.
Consistently maintained accuracy, efficiency, and professionalism in a fast-paced operational setting.
CABIN CLEANER at Star Aviation (2021-11 – 2026-03)
Cabin cleaning includes but not limited to thorough but fast paced aircraft cleaning from wiping overhead compartments to seats, galley, vacuuming and restocking lavatories.
ROOM ATTENDENT at Meriton Hotel (2021-03 – 2021-10)
Cleaned and maintained guest rooms, bathrooms and living areas in accordance with hotel standards. Changed bed linens, replenished amenities and ensured rooms were fully prepared for new arrivals. Consistently delivered high standards of hygiene and presentation to enhance overall guest satisfaction.
Year 12 – Coorparoo Secondary College
Cert II in Hospitality in Hospitality
