Lynda Rivera
Motivated and adaptable professional with experience across administration, customer service, social media management, hospitality and live events
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About
Motivated and adaptable professional with experience across administration, customer service, social media management, hospitality and live events. Recently graduated with a Diploma of Applied Business (Entertainment Management) from Collarts, developing skills in event coordination, marketing, content creation, project management and business operations. Known for strong communication, organisation and problem-solving abilities, with the capability to manage multiple priorities in fast-paced environments.
Experience
Customer Service Assistant at Bakers Delight (2014-01 – 2015-12)
- Operating POS system.
- Selling products & promoting campaigns.
- Opening & closing the bakery.
- Merchandising.
- Cleaning duties.
- Balancing cash & counting stock.
Front of House Assistant at Tumbles Playhouse (2016-01 – 2020-12)
- Managed daily cafe operations, including barista duties, food preparation and customer service.
- Handled POS transactions and cash reconciliation using Square.
- Coordinated and assisted with children's parties and private events.
- Opened and closed while maintaining operational and safety standards.
Accounts Assistant & Social Media and Marketing at Buckner Construction (2020-01 – Present)
- Managed data entry, invoicing and administrative processes using Excel and Buildxact.
- Created and managed companies' social media accounts across Facebook and Instagram.
- Coordinated external trades insurance and trades work hours.
- Created marketing content including posts, advertisements and stories to support business growth.
- Provided receptionist support by managing incoming calls and customer enquiries.
Events Assistant at Lonely House Bookclub (2024-01 – Present)
- Assisted with 20+ events
- Managed merchandise sales and customer transactions.
- Supported event operations including ticket scanning, name tags and bump-in/bump-out.
- Captured social media content according to photography & marketing brief.
Education
Year 12 Graduate – Williamstown High School (2011-01 – 2016-12)
Certificate IV in Youth Work in Youth Work – RMIT University (2021-11)
Diploma of Applied Business in Entertainment Management – Australian College of Arts (COLLARTS) (2026-05)
