Regina Park

Reliable, physically fit and safety-focused professional with current remote mine site experience (Sodexo). Proven ability to thrive in demanding FIFO environments, working 11+ hour physically active shifts on 14:7 and 14:14 rosters. Highly adaptable to remote locations, extreme weather, and fast-paced site operations. Experienced in general site support, equipment handling, housekeeping of operational areas, stock management, and maintaining safe, clean work environments.

Service Attendant & Utility - Sodexo (Santos- Surat Basin) - Surat Basin, Australia

(2025-08)

• Provided kitchen support including basic food handling and preparation, unpacking, rotating stock, and crib packing
• Delivered friendly customer service in the onsite wet mess / tavern and retail areas
• Performed thorough housekeeping of accommodation rooms, gyms, offices, and wet mess facilities
• Maintained exceptional cleanliness and hygiene standards in kitchen, dining, and storage areas
• Supported busy kitchen periods while strictly following all food safety and WHS procedures
• Supervised and trained new staff in housekeeping and dining room operations (from previous Sodexo role)
• Worked 11+hour physically active shifts, including occasional overtime, while adapting to remote FIFO conditions and extreme weather

Room Attendant - AHS Hospitality (Marriott Hotel Brisbane) - Brisbane, Australia

(2025-07 - 2025-09)

• Provided high-standard room cleaning and servicing for a 5-star Marriott property, ensuring guest rooms were immaculate, welcoming, and ready on time
• Performed detailed cleaning tasks including bed-making, bathroom sanitation, vacuuming, and restocking amenities
• Maintained consistency in room presentation and cleanliness while meeting daily room targets
• Worked collaboratively with the housekeeping team and supervisors to meet hotel brand standards
• Followed all WHS and hygiene protocols in a physically demanding role
• Delivered friendly, professional customer service when interacting with guests

Online Supervisor - Woolworths NZ – Penrose EStore - Penrose, New Zealand

(2019-05 - 2025-07)

• Oversaw day-to-day operations of the online department in a high-volume e-commerce environment, managing order fulfilment, customer service, and team coordination
• Supervised a team of personal shoppers and pickers, ensuring accuracy, speed, and high service standards across all online orders
• Resolved complex customer issues, including late deliveries, substitutions, and refunds, with empathy and efficiency
• Maintained close communication with inventory, dispatch, and transport teams to ensure stock accuracy and on-time delivery
• Provided onboarding, coaching, and ongoing support to new and existing staff, contributing to improved productivity and morale
• Monitored and maintained high standards of health & safety and hygiene within the workspace
• Recognised as Online Personal Shopper of the Year in September 2022 for exceptional service and dedication

Kitchen Hand - Kushi Japanese Kitchen & Bar - New Zealand

(2017-07 - 2019-10)

• Washed dishes, utensils, pots, and pans using manual or commercial dishwashers
• Cleaned kitchen equipment, floors, surfaces, and storage areas
• Assisted chefs and cooks with basic food preparation
• Unpacked, stored, and rotated food supplies and ingredients
• Maintained high standards of cleanliness and hygiene at all times
• Followed all health and safety procedures, including wearing correct PPE
• Refilled cleaning supplies and reported equipment maintenance issues as needed

Certificate - English Language - Auckland University of Technology (2018)

Certificate - English for Academic Study - Auckland University of Technology (2018)