Russell Young

I am a motivated, multi-skilled honest person, with a positive outlook, professional presentation, with excellent time management skills supported by initiative. I demonstrate the ability to work effectively in a team environment and independently. In addition, I have excellent people skill, communication skills learnt early in my career, and highly proactive leadership skills.

My work ethic is strong, and I display high level of integrity, with a history of excellent customer service in all of my professions. I wish to lend my expertise in an organization to ever wishes to utilise my abilities.

Woolworths Redlynch QLD (2006 – Present)

• keeping a clean safe work environment and insuring that equipment used is safe and plentiful.

Contract Courier at Team Global (formerly Toll)

• Sorting and delivery parcels in a timely fashion whilst operating safely.
• Maintaining Vehicle in a safe roadworthy fashion.

Contract Courier at Australia Post

Similar to Team Global above but including additional staff and vehicles.

Owner/Operator at Video Stores

• Ensure clean, ambulant presentation.
• Sufficient stock in excellent order including VCR's and DVD's
• Excellent customer service provided by all staff employed.
• Procuring stock and account management.

Senior Technical Officer, Customer Service Manager at Telecom/Telstra

• Providing excellent customer service to all customers including other company employees.
• Managing indirectly 65 employees and directly 25 employees.
• Procuring and maintaining a fleet of 35 vehicles.
• Managing staff rosters including holidays and sick leave.
• Accounting, providing purchase orders and settlements.
• Face to face interaction with customers who may be non-aggressive or aggressive.
• Problem solving.
• Training as a Field Training Officer.

year twelve plus Certicifate in Telecommunications