Sanjay Khanna

Banking technology and delivery leader with 30+ years of experience delivering complex core banking, digital channel, enterprise application and regulated technology programs. Former RAKBANK CIO and ARCON COO, bringing a distinctive perspective from both the bank implementing technology and the technology provider accountable for client outcomes. Experienced in cross-functional delivery, product and vendor coordination, production readiness, executive stakeholder management, risk and operational transition.

Interested in contributing directly to implementation and product delivery within an ambitious banking technology platform business.

Senior Consultant - M2N Consultants - Sydney

(2022-05)

Advise on banking and cyber technology solutions, implementation approaches, technical architecture considerations and customer-facing delivery priorities.

• Work with technology stakeholders and partners to translate solution concepts into practical use cases, integration discussions and delivery plans.

Chief Operating Officer - ARCON - Sydney / Mumbai

(2024-04 - 2026-04)

• Led global customer delivery, presales, customer success and operations across approximately 300 professionals for an enterprise identity and privileged-access technology provider.
• Established delivery governance, cross-functional reporting and issue escalation across 100+ enterprise customer implementations, coordinating technical delivery and customer stakeholders.
• Improved delivery processes and accountability, reducing implementation timelines by up to 60% while improving milestone visibility and predictability.
• Engaged directly with enterprise customers on implementation priorities, integration challenges, delivery risks and operational outcomes.

Chief Information Officer - RAKBANK - Dubai, UAE

(2011-08 - 2022-02)

• Led core banking migration to Finacle, coordinating business, application, integration, infrastructure, testing, vendor and operational workstreams, including upgrades and integrations involving 60+ applications.
• Directed delivery of digital banking platforms and API-enabled services, alongside the redesign and digitisation of more than 200 banking processes.
• Launched RakMoney Transfer, a mobile remittance service that reached approximately USD1B in annual transaction value, and Skiply, a payments platform adopted by 150+ schools and 200,000+ students.
• Oversaw technology delivery and service reliability across 130+ applications and 50+ strategic partners, balancing customer outcomes, production stability, compliance and risk.
• Managed USD100M+ technology portfolio and approximately 250 staff, aligning product, operations, technology, risk and executive stakeholders on scope, investment, milestones and production readiness.

Deputy General Manager – Technology - ICICI Bank

(2005-04 - 2011-08)

• Led banking technology transformation and platform standardisation across international operations including the UK, Canada, Singapore, Hong Kong, Bahrain and Sri Lanka.
• Managed multi-workstream infrastructure and application change supporting approximately 12,000 locations, coordinating teams, technology suppliers and operational stakeholders.
• Delivered technology optimisation initiatives producing approximately USD12M in annual savings and strengthened recovery and operational resilience.

Earlier Banking Technology Roles - National Bank of Oman, Deutsche Software, Deutsche Bank Singapore and others

(1988 - 2005)

Progressed from software development and technical project delivery into banking systems integration, branch technology, enterprise applications and technology leadership.

Bachelor - Computer Science

Additional study - Data Science & Artificial Intelligence - Institute of Data / UTS