Shayal Chand

Dedicated and experienced hospitality professional with over 7 years of international experience in commercial kitchens, food and beverage operations, and guest services across Australia and Fiji. Skilled in high-volume food preparation, kitchen operations, food safety compliance, stock management, and team collaboration. Proven ability to maintain high culinary standards while working in fast-paced hotel environments.

Currently seeking a long-term opportunity with an organisation willing to support employer sponsorship while contributing strong culinary and hospitality expertise.

Commis Chef - Emporium Hotel South Bank

(2023-05)

• Prepare, cook, and present high-quality dishes according to hotel culinary standards.
• Assist senior chefs with menu preparation and daily service operations.
• Maintain strict adherence to food safety, hygiene, and sanitation regulations.
• Monitor stock levels and assist with ordering ingredients and supplies.
• Ensure consistency in food quality, presentation, and portion control.
• Coordinate with kitchen staff to maintain efficient service during peak hours.
• Operate and maintain kitchen equipment safely and efficiently.
• Contribute to maintaining a clean, organised, and compliant kitchen environment.

Food & Beverage Attendant / Front Desk Cashier - Hilton Fiji Beach Resort & Spa

(2017-07 - 2023-01)

• Provided exceptional customer service in a five-star resort environment.
• Managed food and beverage orders while maintaining high service standards.
• Processed payments and handled cash transactions accurately.
• Assisted guests with menu recommendations and dietary requests.
• Worked closely with kitchen teams to ensure timely food delivery.
• Maintained cleanliness and organisation in service areas.
• Demonstrated strong teamwork and communication skills.
• Managed guest reservations and booking requests through hotel systems.
• Coordinated with guest relations teams to manage special guest requests.
• Updated guest profiles and ensured accurate data entry.
• Assisted with reservation confirmations, amendments, and cancellations.
• Ensured compliance with hotel booking policies and service standards.

Guest Service Agent - SSS International Hotel

(2021-01 - 2022-12)

• Delivered front desk services including check-ins, check-outs, and guest assistance.
• Processed reservations, payments, and guest account settlements.
• Resolved guest concerns professionally to ensure satisfaction.
• Coordinated room allocations and maintained booking records.
• Handled guest communication and provided local tourism information.
• Maintained accurate financial and operational documentation.

Kitchen Chef - Storia on Queen

• Managed food preparation, plating, and kitchen organisation.
• Prepared a variety of authentic Italian dishes including fresh pasta, risotto, pizza, and antipasti.
• Prepared and portioned key Italian ingredients such as extra virgin olive oil, parmesan cheese, mozzarella, mascarpone, prosciutto, pancetta, basil, oregano, and sun-dried tomatoes.
• Supported preparation of pasta sauces including Napolitana, Bolognese, carbonara, pesto, and creamy mushroom sauces.
• Prepared fresh vegetables, herbs, and proteins including chicken, seafood, beef, and seasonal produce used in Italian recipes.
• Assisted in preparing pizza dough, fresh pasta dough, and risotto bases following traditional Italian cooking methods.
• Maintained high standards of food safety, hygiene, and kitchen cleanliness in compliance with commercial kitchen regulations.
• Assisted with plating and presentation of dishes to maintain restaurant quality standards.
• Worked closely with senior chefs during busy service periods to ensure efficient kitchen operations.
• Monitored ingredient quality, rotated stock, and assisted with inventory control.
• Ensured correct storage of fresh ingredients including dairy products, cured meats, vegetables, and sauces.

Certificate III - Commercial Cookery - Australia Institute of Business and Technology

Certificate IV - Kitchen Management - Australia Institute of Business and Technology

Diploma - Tourism & Hospitality Management - Australia Institute of Business and Technology

Trade Diploma - Hospitality & Hotel Management - Fiji National University

Certification - Service Pro International Certification - Service Pro International

Short Course Certificate - Aged Care & Child Care - Fiji National University