Sienna Achetraritei

Motivated and professional individual with strong customer service and communication skills developed through retail and team-based environments. Experienced in working in fast-paced and high-pressure settings while maintaining a calm, friendly and organised approach. Passionate about helping people, providing excellent patient/customer experiences and working collaboratively within a team.

Adaptable, reliable and confident managing multiple tasks while maintaining attention to detail and professionalism.

Customer Service Assistant — Woolworths

6 months

• Assisted customers with enquiries and provided friendly, efficient service
• Worked in a fast-paced retail environment managing busy periods and competing priorities
• Developed strong teamwork, communication and problem-solving skills
• Maintained organisation and attention to detail while handling daily store tasks

Pharmacy Assistant / Customer Service — Chemist Warehouse

2 years

• Delivered high-level customer service in a busy healthcare retail environment
• Assisted customers professionally and sensitively with enquiries and product guidance
• Managed multiple tasks while working under pressure during peak hours
• Built strong communication, time management and interpersonal skills
• Worked collaboratively within a team to maintain smooth daily operations

Australian Navy Work Experience Program

• Participated in structured team environments requiring discipline, professionalism and adaptability
• Performed as lead singer with the Navy band in high-pressure environments, demonstrating confidence and the ability to remain calm under stress
• Developed resilience, teamwork and strong communication skills through collaborative performances and activities

Completed Year 12

• Certificate III in Music Performance
• Certificate IV in Music Performance

Through both education and work experience, I have developed strong teamwork, communication and organisational skills, with the ability to adapt quickly and work effectively in professional environments.