Viish

Dedicated and quality-focused science graduate with a Bachelor of Science (Honours) in Nutrition & Food Science, a Bachelor of Science in Microbiology, a Diploma in Medical Laboratory Technology, and a Certificate III in Pathology. Bringing practical laboratory experience, knowledge of microbiology and food science principles, and over 10 years of supervisory experience in a fast-paced retail environment. Skilled in following standard operating procedures, maintaining accurate documentation, ensuring compliance with quality standards, and working collaboratively to achieve operational excellence.

Eager to begin a career in Quality Assurance within the food manufacturing industry.

Customer Service Supervisor - Coles Supermarket Melbourne - Melbourne, VIC

(2010-11 - 2021-03)

• Supervised daily operations while ensuring compliance with company procedures and quality standards.
• Maintained high standards of hygiene, food safety and workplace presentation.
• Trained and coached team members on workplace procedures and compliance requirements.
• Maintained accurate documentation and daily operational records.
• Investigated customer issues and implemented effective solutions.
• Worked collaboratively across departments to achieve operational targets.
• Recognised twice with the 100% Customer Service Excellence Award.

Laboratory Technician / Phlebotomist (Part-time) - Rashi Pathology Lab Wardha - Wardha, India

(2009-04 - 2010-06)

• Collected and processed biological specimens for laboratory analysis.
• Maintained accurate laboratory documentation and patient records.
• Assisted with routine laboratory testing and quality procedures.
• Followed infection control and laboratory safety requirements.

Laboratory Technician (Part-time) - AMEY Pathology Lab Wardha - Wardha, India

(2006-06 - 2008-09)

• Assisted with laboratory sample preparation and routine testing.
• Maintained laboratory equipment and work areas.
• Followed laboratory procedures and quality standards.
• Recorded laboratory information accurately.

Laboratory Assistant (Volunteer) - Victoria University Melbourne - Melbourne, VIC

(2018-01 - 2018-12)

• Assisted with food science and laboratory research activities.
• Prepared laboratory samples and maintained research documentation.
• Followed laboratory safety procedures.

Clinical Work Placement - St Vincent's Pathology - Melbourne, VIC

(2011-03 - 2011-03)

• Assisted with specimen handling and laboratory procedures.
• Observed quality systems and laboratory documentation requirements.
• Maintained infection control and workplace safety standards.

Bachelor of Science (Honours) - Nutrition & Food Science - Victoria University, Melbourne (2018-01)

Bachelor of Science - Microbiology - Jankidevi Bajaj College of Science, Nagpur University (2009-01)

Certificate III - Pathology - NMIT, Melbourne (2010-01)

Diploma - Medical Laboratory Technology - Sanjiv Smruti Institute, Maharashtra (2006-01)