Kefayet Ullah

Enthusiastic and fast-learning aspiring Barista with a strong passion for coffee culture and customer service.Excellent communication skills and a proven ability to multitask under pressure. Eager to bring a positive attitude, strong work ethic, and a desire to master the art of espresso to a dynamic cafe teamde a description of yourself here.

Barista at BB360 Career Institute & Immigration (2025-12 – Present)

• Prepared and served a variety of coffee and espresso-based beverages.
• Operated and maintained espresso machines, grinders, and other coffee equipment.
• Steamed and textured milk for specialty coffee drinks.
• Ensured consistent beverage quality and presentation standards.
• Took customer orders and provided excellent customer service.
• Handled cash transactions and operated the POS system.
• Maintained cleanliness and hygiene of the coffee bar and work area.
• Monitored inventory levels and assisted with stock replenishment.
• Followed food safety and sanitation guidelines.
• Assisted customers with menu recommendations and product information.
• Managed multiple orders efficiently in a fast-paced environment.
• Collaborated with team members to ensure smooth daily operations.

Quick service restaurant team leader at Peyari Tehari (2024-08 – 2025-07)

• Supervised daily floor operations to ensure smooth and efficient service.
• Coordinated and monitored staff performance during shifts.
• Ensured excellent customer service and guest satisfaction.
• Handled customer inquiries, requests, and complaints professionally.
• Assisted in staff scheduling and task allocation.
• Maintained cleanliness, hygiene, and safety standards in the dining area.
• Monitored table turnover and seating arrangements.
• Coordinated between service staff and kitchen teams.
• Trained new staff on service procedures and workplace standards.
• Assisted management with operational and administrative tasks.

Ambassador at JTI Japan Tobacco International (2022-11 – 2023-05)

• Promoted brand products and services to customers.
• Represented the brand in a professional and positive manner.
• Engaged with customers and provided product information.
• Assisted in marketing campaigns and promotional events.
• Built strong relationships with customers to increase brand awareness.
• Collected customer feedback and reported insights to management.
• Demonstrated products and explained their features and benefits.
• Helped achieve sales and promotional targets.
• Maintained knowledge of brand products and market trends.
• Supported social media and promotional activities when required.

Higher Secondary School Certificate in Business, administration and law – Choto Darogarhat Taher Monjur College (2019 – 2020)

Secondary School Certificate in Business, administration and law – Teriyail High School (2017 – 2018)

Junior School Certificate – Teriyail High School (2016 – 2016)

Professional Barista Course in Coffee and Barista – BB360 CAREER INSTITUTE & IMMIGRATION (2025-04 – 2025-06)