মূল বিষয়বস্তুতে যান
Mj S Shalimar

Mj S Shalimar

Customer Service, Outlet Supervisor

প্রতিভা
Dhakaসদস্যতা শুরু হয়েছে ২ সেপ্টেম্বর, ২০২৬
Customer Service
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এই প্রার্থীর কাছে সরাসরি চাকরির প্রস্তাব পাঠান

Customer Service

সম্পর্কে

Dedicated and customer-focused Restaurant Manager with 3 years of experience in restaurant operations, team supervision, customer service, cash handling, and sales management. Skilled in maintaining service quality, handling staff coordination, and ensuring smooth daily operations to achieve customer satisfaction and business growth. I remain committed to continuous learning and professional growth.

My long-term career goal is to evolve into a strategic management role where I can contribute to organizational development, lead high-performing teams and create lasting customer value.

অভিজ্ঞতা

Assistant Manager at Jubilant Foodworks Bangladesh LTD (Domino's Pizza Bangladesh) (2022-07 – 2025-07)

Experienced restaurant manager with 3 years in hospitality, specializing in customer service, staff training, operational efficiency. Proven ability to increase sales, improve customer satisfaction, and optimize restaurant operations.

  • Manage and supervise restaurant staff.
  • Ensure excellent customer service.
  • Monitor inventory and stock levels.
  • Prepare staff schedules and shift planning.
  • Coordinate with suppliers and vendors.
  • Handle daily cash transactions accurately.
  • Maintain cash balance and financial records.
  • Prepare daily sales and cash reports.
  • Coordinate bank deposits and collections.
  • Reduce cash shortages and financial errors.

Cashier at Jubilant Foodworks Bangladesh LTD (Domino's Pizza Bangladesh) (2021-05 – 2022-06)

  • Handled customer payments and maintained accurate cash balance.
  • Operated POS system and billing software.
  • Assisted customers professionally and solved complaints.
  • Prepared daily sales and transaction reports.
  • Supported team members during busy hours.
  • Maintained discipline and smooth cashier operations.

শিক্ষা

HONOURS in Social Work – National University (2026)

HSC in Business Studies – Khilgaon Govt. Colony Higher Secondary School & College (2020)

SSC in Business Studies – Khilgaon Govt. Colony Higher Secondary School & College (2018)

দক্ষতা

Customer ServiceOutlet Supervisor

পর্যালোচনা