Program Manager – IT Governance
DBL Group | Dhaka Feb 2023 – Present
Role Focus: Enterprise automation, AI adoption, data governance and Industry 4.0 enablement
Key Responsibilities & Achievements
- Lead group-wide automation strategy using Agentic AI and RPA to reduce manual, high-volume transactions across ERP, Finance, HR, and Merchandising
- Drive Industry 4.0 initiatives by aligning ERP, planning systems, and manufacturing data for real-time shop-floor visibility
- Manage IT governance frameworks, enterprise budgets, and vendor relationships
- Plan and execute project sprints, monitor KPIs, and ensure on-time delivery of enterprise systems
- Establish data governance, data lineage, and MDM policies across Oracle EBS and planning systems to ensure data integrity and compliance
- Oversee consolidation of multiple enterprise systems into a single data structure for advanced analytics and business intelligence
- Deliver data-driven insights through Power BI, Tableau, and SQL for strategic decision-making and operational excellence
Completed / Ongoing Initiatives
- Group IT Budget Planning & Enterprise Systems Optimization
- Oracle EBS implementation across multiple RMG manufacturing units
- Integration of UK-based FastReact planning software with Oracle EBS
- AI & RPA pilots for automated validation, reporting, and resource planning in Merchandising
Implementation Project Manager
DBL Group | Dhaka Feb 2021 – Jan 2023
- Led Oracle EBS implementation for RMG operations across manufacturing and SCM modules
- Conducted comprehensive business process analysis and gap analysis to align ERP
- Coordinated implementation of Fabric (Knit–Dye–AOP) Planning Software
- Delivered end-user training programs and comprehensive post-go-live support
- Supported senior management with actionable insights for production efficiency and strategic planning decisions
FastReact Administrator
DBL Group | Dhaka Sep 2018 – Jan 2021
- Implemented and administered FastReact international planning software for knit garment production planning
- Conducted detailed workflow and manufacturing process analysis to optimize production scheduling and capacity planning
- Generated comprehensive MIS and operational reports for knit garment manufacturing operations
- Trained new users and supported global planning teams across multiple time zones
- Delivered advanced analytics using Power BI and SQL to improve production accuracy and reduce planning cycle time
Assistant Manager – ERP (MIS) & IT
Talisman Ltd (FCI Group), DEPZ | Dhaka Nov 2011 – Aug 2018
- Conducted comprehensive AS-IS analysis for SAP and ERP vendor selection aligned with manufacturing requirements
- Coordinated ERP (MIS) implementation, user acceptance testing, and production cutover activities
- Analyzed business workflows and collected cross-functional data requirements for ERP
- Supported FastReact planning software implementation and provided ongoing technical support
- Designed and maintained factory network infrastructure support
- Analyzed manufacturing data using SQL and Excel for production efficiency reporting and optimization
Completed Projects
- ERP & FastReact Implementation
- Face ID Attendance System
- Barcode Machine Tracking System
- Factory Network Design & Configuration
- GPS Vehicle Tracking System (VTS)
Officer – IT & Telemarketing
Future Vision Consultancy Services | Dhaka Dec 2010 – Oct 2011
- Managed IT operations and technical support for consultancy services and client management
- Coordinated telemarketing campaigns and maintained customer relationship databases
- Provided technical training and support to consultancy staff on IT systems and software
- Maintained computer systems, network connectivity, and office automation tools
- Developed reporting templates and data tracking systems for client engagement and service delivery metrics
Assistant System Administrator – IT & Client Support
Talk n Tell | Dhaka Sep 2009 – Nov 2010
- Administered and maintained IT systems, servers, and network infrastructure
- Provided technical support and troubleshooting for internal staff and external clients
- Managed user accounts, access controls and system security protocols to ensure data protection and compliance
- Monitored system performance, conducted regular backups and implemented disaster recovery procedures
- Developed and maintained technical documentation for system configurations, procedures and client support protocols
