Suraiya Binte Hasan

I am a dedicated, organized, enthusiastic and self motivated person. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.

Customer Representative Executive at Unilever Pureit Careline (2024-02 – 2024-03)

• Customer handling
• Customer feedback and support
• Handling inbound and outbound calls
• Problem-solving

Customer Representative Executive at BPP Shop (Best Product and Price E-commerce Service Platform) (2023-12 – Present)

• Customer handling
• Customer feedback and support
• Value-added service
• Handling inbound and outbound calls
• Problem-solving

Lead generation and Data entry specialist at Present Project Based Employee (2023-06 – Present)

• Track maintain and update leads
• Maintain lead generation data base

Freelance translator, Subtitler and Proofreader at Project Based Employee (2022-02 – Present)

• Translating scripts
• Proofreading documents
• Generating subtitles
• Writing content script, basic articles

B.A in English – Southeast University, Bangladesh (2023-02)