Optimization Services - 4+ offres

bpost strives to create an inclusive environment with challenging projects and inspiring collaborations. With our colleagues at the heart of our organisation, we believe in careers rather than jobs. As part of the international group bnode, bpost has transitioned from the Belgian postal operator to

#### **What will you do?** As Optimization Manager – Services & Workforce, you develop and coordinate an integrated approach to forecasting, workforce planning, and traffic management for Customer Care. You leverage data and analytics to support operational and strategic decisions, drive continu

bpost strives to create an inclusive environment with challenging projects and inspiring collaborations. With our colleagues at the heart of our organisation, we believe in careers rather than jobs. As part of the international group bnode, bpost has transitioned from the Belgian postal operator to

#### **Quelles seront vos missions ?** En tant qu’Optimization Manager – Services & Workforce, vous développez et coordonnez une approche intégrée de forecasting, de workforce planning et de traffic management pour le Customer Care. Vous exploitez les données et les analyses afin de soutenir les