Alice Murekatete
Customer Service Agent
Talent
Tongeren, Arrondissement Tongeren, Limburg0Lid sinds 6 juli 2023
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Over
Junior AML / KYC Compliance with academic background in finance and an experience in customers service, I am an excellent team worker and am keen and very willing to learn new skills. I have an active and dynamic approach to work and getting things done.
Ervaring
Customer Service Agent - AVNET
- Identification and verification of information transmitted by customers to ensure compliance of data collected for the traceability purposes.
- Enter information in the customer portal, making sure to update it in case of change, including a new address.
- Attentive listening to customers in order to understand their needs and provide them with adapted technical solutions.
- Mail processing: sending, receiving, distributing to the various departments.
- Create PowerPoint presentations for meetings.
- Update of computer databases.
- Monitoring and entry of daily accounting transactions in accounting books.
- Participation in monthly accounting statements and closing of accounts at year-end.
- Computer entry of accounting documents according to the rules of coding, classification and archiving of invoices.
Opleiding
European Business University, CTC | Luxembourg
Certificate: KYC / AML Compliance
Rotterdam Business School | The Netherlands
Master’s degree: Finance & Accounting
Université Libre de Kigali | Rwanda
Bachelor’s degree: Economics and Management
