Fawwaz Izeddin

Coordinated order processing and delivery operations, ensuring accuracy, timeliness, and alignment with business requirements Managed communication between suppliers, internal teams, and customers, supporting smooth transaction flow Assisted in procurement and inventory tracking, maintaining updated datasheets and stock records

Customer Service & Trade Operations Associate (Flexi) at PLEIN PUBLIEK (2022-05 – 2023-04)

• Coordinated order processing and delivery operations, ensuring accuracy, timeliness, and alignment with business requirements
• Managed communication between suppliers, internal teams, and customers, supporting smooth transaction flow
• Assisted in procurement and inventory tracking, maintaining updated datasheets and stock records
• Monitored supply levels and supported replenishment planning to avoid service disruptions
• Facilitated issue resolution related to orders, deliveries, and stock discrepancies
• Supported daily operational workflows, contributing to efficient handling of goods and service delivery
• Supervised opening and morning shifts, ensuring operational readiness and team coordination
• Maintained strong relationships with stakeholders through clear and professional communication (CRM)
• Worked in a multicultural environment, demonstrating effective cross-border and cross-cultural communication
• Delivered high-quality customer service, handling 50+ daily interactions with local and international clients

Football Data Statistician at IMG ARENA (2022-07 – 2023-07)

• Provide accurate sporting data, pre-game, during the game and post-game
• Live data for mainly football, lineups, and match officials
• Registering football matches' actions and activities
• Jupiler Pro League (Belgium First Division A)
• Challenger Pro League (Belgium First Division B)
• 20+ Football matches covered

Translator/Data Entry at Freelance (2019-11 – Present)

• Translating texts from English to Bahasa Malaysia and vice versa, mainly for educational contents
• English to Bahasa Malaysia with Arabic context for language learning programme/software
• Data Entry
• Transcription
• Editing
• 20+ translation units for educational and general purposes

Language School Teacher / English Tutor at Freelance (2022-10 – 2023-07)

• Customised lessons for adults 35h/w
• EPP training to senior professionals, executives and public sector representatives

Master's Degree in Multilingual Master in Linguistics and Literature – Vrije Universiteit Brussel (2021-09 – 2022-02)

Bachelor's Degree in English Language and Literature – The W.I.S.E University (2014-10 – 2019-01)