Laura Duca

Dedicated and organized Front Office Supervisor with experience in delivering exceptional customer service and managing daily operations. Proficient in overseeing front desk activities, resolving customer inquiries, and leading a team to ensure a positive guest experience. Strong communication and problem-solving skills and a quick learner.

Front Office Shiftleader / Manager on Duty - Radisson Collection Grand Place - Brussels

(2024-05)

Receptionist - Nhow Brussels Bloom (NH Hotel Group, Part of Minor) - Brussels

(2023-07 - 2024-05)

Receptionist - NH Collection Grand Sablon - Brussels

(2022-10 - 2023-07)

Receptionist - Nh Grand Place Arenberg/NH Carrefour De L'Europe - Brussels

(2021-10 - 2022-10)

Learning French, Housekeeping, Au Pair, Study - Belgium - Belgium

(2016-11 - 2021-09)

Receptionist - Hotel Cordu - Moldova

(2015-11 - 2016-10)

Receptionist - Berds Chisinau MGallery Hotel Collection - Moldova

(2014-09 - 2015-08)

Receptionist - Hotel Iris - Moldova

(2011-09 - 2012-11)

Bachelor - Tourism and Management - IEPSCF Uccle - Brussels (2019 - 2022)

Foreign Languages (English-Spanish) - Free International University of Moldova (2009 - 2011)