Marie De Reuse
Customer Service & Client Relations | French – Dutch – English
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Over
Final-year Speech and Language Therapy & Audiology student, I would like to put my experience in human contact and reception to work in a demanding environment focused on excellence. Serious, professional and naturally friendly, I place great importance on the quality of the welcome, listening and attention given to every client. My experience in reception, service and support has enabled me to develop excellent interpersonal skills as well as an attentive and discreet attitude.
Bilingual in French and Dutch and very comfortable in English, I am available for a student or part-time position alongside the completion of my university studies.
Ervaring
Receptionist & Archivist at Jacques Brel Foundation (2023-07 – 2025-12)
- Warm and professional welcome of visitors.
- Information and guidance for visitors according to their needs.
- Daily contact with a diverse audience in a cultural environment.
- Contribution to the smooth running of the visitors' experience.
- Rigorous and organized work in the management of archives and information.
Reception & Table Service at Shrimp's Restaurant (2021-06 – 2023-01)
- Welcoming and assisting customers in a dynamic environment.
- Attention to customers' needs and requests.
- Order management and service follow-up through to completion.
- Maintaining a professional, friendly and attentive attitude, even during busy periods.
- Working with the team to ensure smooth and high-quality service.
Homework Tutor / Support Tutor at ASBL Babbelkot (2026-03 – 2026-05)
- Personalized support and communication adapted to each child.
- Attentive listening and adaptation to different needs.
- Creating a climate of trust through patient and caring communication.
Audiology Intern at Hans Anders (2025-10 – 2025-12)
- Welcoming and supporting clients throughout their journey.
- Listening to clients' needs and expectations.
- Clear communication adapted to each person.
- Working in a professional environment requiring rigor, discretion and interpersonal skills.
Writing Intern at Éditions Racine – Lannoo Group (2023-07 – 2023-08)
- Support with editorial and administrative tasks.
- Rigorous work on various content and documents.
Dutch Tutor at ASBL SCHOLA ULB (2022-01 – 2022-06)
- Supporting French-speaking students in learning Dutch.
- Adapting communication to different profiles and needs.
Opleiding
Professional Bachelor's in Speech and Language Therapy & Audiology – Thomas More Hogeschool (2024-09 – 2027-09)
CESS – Collège Saint-Benoît de Maredsous (2019)
