Philippe Piette

Freelance Project Manager and technical lead with 28 years in IT project management Scrum/Agile delivery, digital transformation across rail, insurance, healthcare, and utilities. Known for leading mission-critical implementations, managing cross-functional teams, and delivering high-availability platforms used by thousands of users.

Geo Services & Solutions Project Manager at Infrabel (2019-01 – Present)

• Project Manager for several Agile initiatives
• MapIn-Cassandra delivery (Scrum): Mission critical (Tier 1) system: absolutely essential to Infrabel's operations in order to fulfil its core mission
• GISEXT platform setup and maintenance (Kanban). ESRI High availability, full redundancy across two data centers, downtime reduced to 0% during releases.
• Delivering a mission-critical system used by about 2,000 users (internal & external).
• Led request for tender for the renewal of Infrabel's optical fibre network management software.
• Led supplier corrective actions while coordinating internal and external stakeholders.

Project Manager at Trasys, NRB (1996-01 – Present)

• Project Manager across consultancy and auditing missions
• Leading teams including a near-shore.NET development team in Athens.
• Continued collaboration shows sustained ownership and client continuity (Axa Hospi4ever).

PDF dynamic forms - Technical Lead at AG Insurance (2014-01 – 2025-12)

• Technical lead for digitalizing Property Repair+ Claim and Modulis Tender Fiches
• Positioned the solution as business-critical and widely adopted. Still used by 3500 brokers and BNP.

Calibration & Measurement eForms Project Lead at GSK (2015-01 – 2019-12)

• Led paperless digitalization work for calibration and measurement eForms, focusing on data integrity, workflow analysis improvements, digital signatures, performance, and UI.
• Managed offshore SAP developers in India

Digitalization of approval workflows at Hôpital Erasme (2011-01 – 2018-12)

• Implementation and migration to AEM Forms for HR, purchasing, and logistics processes.
• Business analysis, coaching and support for the development of HR and purchasing workflows
• Architecture of the purchasing and maintenance flows, SAP MM Purchase et FICO interface
• Also provided coaching, staff training, and knowledge transfer to support internal adoption.

Project Manager - AGIS Service at ORES (2011-01 – 2012-12)

• Project Manager for GIS technical application developments
• Coordinating 50 developers and analysts while handling compliance, risk management, escalation, and stakeholder representation at management committees and customer meetings.
• This positions the role as large-scale coordination, not just administration.

Interoperability DB Project Lead at European Railway Agency (2008-01 – 2009-12)

• Led a near-shore development team located in Athens.

FAST Project - Project Manager, Scrum Framework Lead, Business Analyst, and Software Architect at AG Insurance (2001-01 – 2014-12)

• Project Manager, Scrum framework lead, business analyst, and software architect for FAST, an AG Insurance non-life tendering and follow-up system used by more than 5,000 users.
• Full integration the mainframe.
• Delivered an initial extensible version in under 6 months and supported growth into a long-running production system through 2024.

Civil Engineer in Computer Science in Computer Science – UCLouvain (1995-06)

Adobe LiveCycle, Flex, AIR, Adobe AEM Forms and Databases 6.3 in Adobe Technologies

AI, Concepts, Prompts in Artificial Intelligence

Cybersecurity for OT Experts and Developers (NIS2) in Cybersecurity