Sathiyan Thanuskanth

Dynamic operations manager with results-oriented logistics and warehouse management professional with expertise in coordinating multimodal freight operations, inventory control, and team supervision. Demonstrates strong analytical skills in monitoring shipment efficiency and storage utilization while ensuring adherence to safety and regulatory standards. Adept at streamlining operations through effective communication and collaboration with customs authorities, clients, and transport providers, delivering reliable and timely logistics solutions.

Operations Manager at GNT Supply Chain Solutions WLL (2013-06 – Present)

Managing freight operations, warehouse facilities, and multimodal transportation across sea, air, and road. Overseeing team supervision, customs coordination, and inventory management.

• Maintaining strong and effective relationships with Bahrain Customs (BLZ), customers, suppliers, including shipping lines, airlines, trucking companies, & clearing agents to facilitate smooth operations
• Send quotations to customers & agents & secure the shipments across freight (Sea, Air & Road), handling, warehousing, clearance, & transportation
• Oversee and manage freight (Sea, Air & Road) transhipments & warehouse operations
• Ensuring all freight operations meet or exceed all quality and safety standards assign and supervise staff to ensure efficient daily operations & compliance with safety standards
• Conduct regular inspections of warehouse facilities and equipment to maintain optimal safety & cleanliness
• Monitor the Inventory & check daily, weekly & monthly reports on Shipments & Storage
• Resolve problems concerning Freight, transportation & warehousing, (imports or exports, or customer or customs issues)
• Meet key performance indicators to support the department, product, & overall company goals

Team Leader Operations at Cargo-partner (2012-04 – 2013-06)

Leading operations team to optimize workflow and achieve performance targets in warehouse and logistics activities. Managing customs clearance coordination and inventory tracking.

• Lead and motivate the operations team to optimize workflow and achieve performance targets in warehouse and logistics activities
• Request & get the approval from customs to offload & load the Shipments
• Ensuring the proper storage of Shipments or cargo stored in the warehouse & Reserving space allocation
• Ensuring that labels for shipments are updated and accurate and that all shipments are stored in the correct location
• Ensure requested shipments are cleared & delivered to the customer on time
• Properly identifying shipments and correcting discrepancies related to their quality, nomenclature, identification, or part numbers
• Keeping accurate records of maintenance by physically counting and identifying shipments in the warehouse
• Calculating the storage charges as per the tariff & bill to the customer & ensuring that all invoices & receipts are processed promptly
• Maintaining the Inventory & preparing the daily, weekly & monthly reports (Shipment in & out & storage Collections)
• Coordinate with customs officials and regulatory bodies to ensure compliance and expedite cargo clearance processes
• Monitor day-to-day aspects of tracking, tracing, and billing for Road import shipments to meet customer needs
• Coordinate with the clearing agent & customers, & prepare needed documents for customs clearance
• Arrange/coordinate trucking pick-ups and delivery appointments with the ability to affect cost-effective transportation solutions

Operations Assistant at Gulf Agency Co. Bahrain W.L.L. (2011-02 – 2012-03)

Managing day-to-day bookings, shipping, tracking, tracing, and billing for road import and sea export shipments. Coordinating with clearing agents and customs for cargo documentation.

• Manage and monitor day-to-day aspects of bookings, shipping, tracking, tracing, and billing for both Road import and Sea Export shipments to meet customer needs
• Coordinate with the clearing agent & customers & prepare needed documents for customs clearance
• Arrange/coordinate trucking pick-ups and delivery appointments with the ability to affect cost-effective transportation solutions
• Communicate with Exporters/suppliers and Foreign Agents/consignees Via Email and Telephone
• Correspond Verbally and Via Email with Appointed Carriers
• Preparing & Issuing MBL/HBL Instructions
• Tracking, Tracing, and updating the Status of Shipments daily
• Maintaining Strong and Effective Relationships with Vendors (Shipping Lines, Trucking Companies, etc.)

Account Assistant at NYK Logistics & Kusuhara Lanka (PVT) LTD / Heyleys PLC (2008-11 – 2011-01)

Communicating with exporters, suppliers, and foreign agents. Preparing and issuing shipping instructions, tracking shipments, and maintaining vendor relationships.

• Communicate with Exporters/suppliers and Foreign Agents/consignees Via Email and Telephone
• Correspond Verbally and Via Email with Appointed Carriers
• Preparing & Issuing MBL/HBL and MAWB/HAWB Instructions as per request
• Tracking, Tracing, And Updating the Status of Shipments
• Accurate and Timely Data Entry into Our System
• Effective Communication with Customers, Vendors, Agents, and Co-workers Through a High Volume of E-mails, Phone Calls, and Verbal Contact
• Maintaining Strong and Effective Relationships with Vendors (Shipping Lines, Airlines, Trucking Companies, Etc.)
• Meet Key Performance Indicators to Support the Department, Product, and Overall Company Goals
• Maintaining SOP (Standard Operating Procedure)
• Prepare and process invoices, payment vouchers, and financial documents to support accounting operations and ensure accuracy

Account Assistant at Fedex Express / Mountain Hawk Express (PVT) LTD & Hayles Advantis (Hayleys Group) (2004-05 – 2008-10)

Handling billing, administration, and domestic courier services. Managing invoices, equipment maintenance, inventory, and daily courier reporting.

• Billing Prepare and process financial documents, including invoices and expense reports
• Coordinate with agents and internal departments to ensure timely and accurate billing
• Administration Requesting Quotation & Purchasing Stationers & Printer Toner of the organization
• Overlook the Maintenance (Air Condition, Fax Machines, Mobile & Telephone Land Line)
• Maintaining Inventory (Telephone Land Lines & Mobile Phones, Stationery Stock Control & Workstations)
• Domestic Courier HSBC Oversee domestic courier services, including inventory control, customer coordination, and daily activity reporting to ensure efficient delivery and communication with HSBC Card Centre
• Preparing & Sending Daily Reports to The HSBC Card Centre on the day-to-day Activities

CILT - Level 5 in Logistics and Transport – Chartered Institute of Logistics and Transport / Blue Ocean Academy

GCE Advance Level in Business Studies – Hindu College, Colombo 04 (2002 – 2003)

GCE Ordinary Level in General – Sarawathy Central College (1994 – 1999)