Egle Paschoal

Bilingual professional (French and English), trilingual with Portuguese and possessing basic knowledge of Spanish, holding a bachelor’s degree in health sciences and a certificate in administration (equivalencies recognized in Quebec). More than 10 years of combined experience in the health, social services, administrative management, and service coordination sectors. Recognized for my ability to analyze complex situations, coordinate multidisciplinary files, and contribute to the continuous improvement of organizational processes.

Significant experience in data management, performance monitoring, information systems, support for clinical teams, and participation in projects aimed at optimizing services to the public.

Administrative Assistant, Activity Coordination – Application of Measures - Batshaw – Protection de la jeunesse

(2025-03)

• Provide administrative coordination of activities related to the application of measures in youth protection.
• Produce and consolidate performance reports, statistics, and management indicators using Power BI, Excel, and PIJ.
• Monitor waiting lists, sensitive files, and administrative processes related to youth services.
• Support management teams, social workers, and legal partners in their daily activities.
• Collaborate on guardianship, adoption, and inter-youth-centre transfer files.
• Strategic partnership with Human Resources to ensure the efficient planning, coordination, and implementation of staffing processes for social worker and human relations officer positions.
• Participate in planning and improving the quality of administrative services.
• Effectively use Planner and Microsoft To Do to plan activities, track tasks, and meet deadlines.
• Draft minutes, memoranda, and organizational documents for management and partners.

Administrative Agent - Hôpital St. Mary’s

(2024-08 - 2025-03)

• Coordinate the user journey through the Centre de répartition des demandes de services (CRDS) for investigations in pulmonary oncology.
• Provide administrative follow-up and update patient records across several clinical platforms.
• Contribute to the smooth delivery of services through close collaboration with medical and professional teams.
• Facilitate access to clinical information in compliance with confidentiality standards and quality-of-care requirements.
• Participate in improving administrative processes associated with the user journey.

Administrative Assistant - Centre Multi Succès International – Longueuil - Longueuil

(2023-12 - 2024-05)

• Welcome and assist clients.
• Produce activity reports and provide administrative follow-up on files.
• Organize the organization’s calendars, meetings, and activities.
• Prepare documentation, presentations, and administrative tools.
• Follow up with clients and partners.

Research Assistant - Université McGill

(2020-10 - 2021-05)

Project: Improving the health of people with disabilities

• Participate in the planning, implementation, and evaluation of a quantitative research project.
• Administer and analyze a sample of 459 bilingual French–English surveys.
• Conduct statistical analysis of data using SPSS software.
• Contribute to the production of knowledge supporting the improvement of health services.

Public Health Dentist - Centre de santé communautaire – Gouvernement de São Paulo, Brésil - Brésil

(2011-11 - 2019-05)

• Design, implement, and evaluate health promotion programs for vulnerable populations.
• Collaborate with multidisciplinary teams to improve the accessibility and quality of services offered to the community.
• Participate in the development of public health, violence prevention, and youth protection projects.
• Support community partners in developing intervention and awareness-raising tools.
• Conduct quality audits and contribute to the continuous improvement of services.
• Achievements: Implemented a triage protocol for walk-in patients, resulting in a 30% increase in user satisfaction and access to services.
• Achievements: Developed a risk-reduction approach that contributed to a 30% decrease in incidents of family violence in the community served.

Temporary Vaccinator - Centre de vaccination COVID-19 – CIUSSS Centre-Ouest-de-l’Île-de-Montréal

(2021-02 - 2023-01)

• Contributed to the vaccination campaign, which achieved vaccination coverage of over 84% of the population with two doses in 2021.
• Raised public awareness and supported user navigation in a large-scale public health context.

Master of Science – Required Credits - Université McGill (2022)

Family Health Certificate - Université UNIFESP (2013)

Certificate in Administration - Institut SENAC (2011)

Bachelor of Health Sciences - Health Sciences