Jonas Costa

Professional with experience in customer service, communication, information management, and remote work. Strong communication, organizational, and problem-solving skills, with an empathetic approach focused on delivering the best customer experience. Experienced in demand tracking, record updating, report preparation, and support for diverse audiences. Known for attention to detail, adaptability, fast learning, and commitment to results and service quality.

History and Portuguese Language Teacher

• Frequent communication and service to students, parents, and school staff.
• Demand tracking and situation resolution through clear communication and active listening.
• Organization and updating of records, reports, and academic documentation.
• Planning and monitoring of activities, ensuring deadlines and goals were met.
• Development of interpersonal relationships with diverse audiences.
• Collaborative work with multidisciplinary teams for problem-solving and process improvement.

AI Data Evaluation and Projects

• Evaluation and validation of data following specific quality guidelines.
• Content review and information analysis with high attention to detail.
• Recording and documentation of activities on digital platforms.
• Meeting productivity and quality targets in a remote environment.
• Independent work focused on accuracy, organization, and adherence to procedures.

Bachelor of History in Licenciatura em História – Universidade Estadual do Maranhão (UEMA)