Jonatan Ribeiro
Real Estates & Business Operations | CRM | Workflow Management
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Sobre
Business operations professional with experience in real estate, office administration, workflow organization, CRM management, and customer relations.
For over 7 years, I have helped manage and organize business operations, administrative processes, client communication, financial follow-up, collections, and workflow systems inside a family accounting office.
I also have experience using and implementing tools such as ClickUp, Google Workspace, Zoho CRM, HubSpot, Calendly, Asana, Discord, and QuickBooks to improve organization, productivity, and team communication.
My focus is helping small businesses optimize operations, improve workflows, organize processes, and create more efficient client management systems.
Experiência
Business Operations & Administrative Management
- Managed daily office operations and administrative workflows
- Organized client communication and operational processes
- Coordinated billing follow-up and customer support
- Implemented workflow and task management systems
- Managed CRM and productivity tools including ClickUp, Zoho CRM, Google Workspace, and HubSpot
- Improved workflow organization and internal communication
- Assisted with process optimization and operational coordination
Real Estate Agent
- Assisted clients throughout the real estate process
- Managed customer relationships and negotiations
- Organized scheduling, documentation, and follow-up processes
- Coordinated lead management and client communication
- Provided personalized customer service and long-term relationship support
Formação
CENFORP School
Professional Course in Real Estate Transactions
Licensed Real Estate Agent Training
