Mariana Matielo

Native Portuguese, advanced Spanish, and fluent English speaker with strong experience in content curation, digital e-commerce operations, and high-quality customer communications

Sorocaba, SorocabaMembro desde 25 de maio de 2023

Translation ReviewLocalization Quality Assurance (LQA)Terminology ConsistencyCultural AdaptationE-commerce Channels (Shopee, Enjoei, Nuvemshop)Quality ControlERP (Totvs)Microsoft OfficeAttention to detailDeadline-drivenProactive problem-solvingCross-cultural sensitivityStrong communicationOrganizationFlexibility

Sobre

Native Portuguese, advanced Spanish, and fluent English speaker with strong experience in content curation, digital e-commerce operations, and high-quality customer communications. I am looking forward to building a translation portfolio and expanding my career. With a solid background in cultural immersion, my strongest skills are organization, attention to detail, and flexibility.

Experiência

Founder & Curator - Lumos Brechó - Sorocaba, SP, Brazil

(2021-01 - 2024-12)

Managed end-to-end digital store operations, translating brand vision into engaging and culturally relevant digital content for diverse e-commerce platforms.

Conducted rigorous quality control of product listings, proofreading descriptions, and ensuring linguistic precision and terminology consistency across digital storefronts.
Handled direct customer support across multiple channels, resolving inquiries with a highly professional, adaptive, and clear tone of voice.
Restructured stock and distribution flows, analyzing digital performance metrics to optimize operational efficiency.