Mateus Rodrigues

I'm a customer service and operations professional with more than 10 years of experience supporting clients, teams and business processess across call centers, SaaS, and global remote projects.

My background includes call handling, administrative support, CRM and ERP tools, scheduling and problem-solving in dynamic environments.

I've worked with international teams, evaluated online content for global platforms and supported brokers and clients in the insurance industry. I've also invested in my own opportunities - through side projects and teaching english.

I'm now focused on remote, global roles as a Virtual Assistant or Office Assistant where I can combine my CS experience, technical skills and fluency in English to deliver a reliable, organized and exceptional support.