Mylla Vitória

Customer service professional with experience assisting customers in fast-paced environments. Skilled in communication, problem-solving, multitasking, and handling customer interactions professionally.

Native

Portuguese speaker with intermediate English and basic Spanish, seeking a remote Customer Service Agent opportunity.

Waitress/ Customer Service

(2018-01 - 2025-12)

Freelancer/ Permanent contract

• Provided customer service in high-volume environments
• Managed multiple customer requests simultaneously
• Maintained professional and friendly communication with customers
• Worked under pressure while maintaining service quality

Customer Service Assistant/Cashier

(2017-01 - 2018-12)

Freelancer

• Assisted customers with purchases, payments, and product information
• Resolved customer questions and concerns professionally
• Managed cash and card transactions accurately
• Maintained efficient customer service during busy periods
• Worked collaboratively with team members to ensure smooth operations

High School - Instituto de Ensino Nunes Alves (2018-12) Duque de Caxias

English Course - Duque de Caxias (2016-12)