Raphael Gomes

Data Engineer and Tech Lead, with over 20 years of experience and a proven track record of leading high-performing cross-functional teams. I'm comfortable working on multiple projects and initiatives simultaneously, I'm a strong enthusiast of Agile methodologies and I firmly believe in a data-driven approach to decision-making and problem-solving. As for leadership values, my core aim is to foster collaboration and autonomy, continuously empowering and encouraging people into sharing ideas and knowledge, developing an impactful sense of ownership, thus creating value and driving innovation.

My vast tech background as a developer and engineer combined with a solid experience understanding Product and business needs allow me to act as an effective link between strategic and technical teams in a coherent and comprehensible manner.

Team Leader - wehandle - Campinas, São Paulo, Brasil

(2025-09)

Responsible for leading two development teams simultaneously, working on building and improving a product aimed at solving third-party risk management for companies across multiple industries.

• Managing two multidisciplinar development teams, adjusting priorities, allocation and capacity, ensuring progress, quality standards and meeting of delivery milestones
• Working as a link between the Product team and the development teams, aligning and negotiating scope, risks and deadlines, as well as reporting status on deliverables
• Ensuring tickets standards and clear Definition of Done criteria, promoting tech refinements and participating on the breakdown and estimation of tasks, owning and keeping Jira boards updated
• Managing sprint cycles, deploy, release and rollout of deliverables
• Conducting daily standup meetings, focusing on removing impediments, with actionable steps and outcomes, as well as other Scrum cerimonies, such as plannings, sprint reviews and retrospectives
• Creating and continuously improving processes based on metrics collected from Jira, on a data-driven approach
• Ensuring proper incident management according to standards and SLA
• Conducting 1:1 meetings, career planning and mentoring with all team members

Tech Lead of Data Services - Cortex - São Paulo, São Paulo, Brasil

(2022-04 - 2024-08)

Responsible for leading the data delivery team on a data analytics product aimed at Marketing, Communications and Public Relations departments of medium and large-sized companies, making use of data-driven solutions to support business decision-making.

• Managed a team of data engineers and data quality analysts, working on daily operations and product roadmap initiatives
• Worked closely with the Product team on the product roadmap, aligning priorities, scope, risks and timelines, acting as a bridge between the Product and the technical teams, translating complex business requirements into clear and workable project tasks
• Responsible for organizing sprints and conducting daily scrum meetings, refinement, planning, review and retrospective cerimonies
• Responsible for defining technology direction and technical guidance for the team, removing impediments and promoting an environment of collaboration, autonomy and sense of ownership
• Managed the construction of a Data Lake, with the migration of our proprietary data pipeline to a new, more robust, reliable and trackable one with Databricks
• Working along with the Product team on the definition of the company's OKRs
• Mapping and addressing opportunities for improvement on processes and operations
• Interacting with other strategic stakeholders, such as Customer Success and other client-facing teams, collecting ongoing user feedback and pain points, while providing status on agreed upon initiatives on course
• Conducting regular 1:1 meetings with team members and providing constant feedbacks
• Worked on the creation of a career trail definition, detailing responsibilities, skills and behaviors expected for all roles and seniority levels
• Defining and building a career plan with each team member, including training plans and development follow up
• Interfacing with all data partners, including both regional and global data providers, ensuring data quality and consistency

Data Engineer - Cortex - Rio de Janeiro, Rio de Janeiro, Brasil

(2012-01 - 2022-04)

Worked on a custom-built, proprietary data pipeline designed for processing all data essential for the company's main product. Had the opportunity to help in the transitioning from a service-based company to a SaaS product company, working on the design, implementation and packaging of numerous data sets and features.

• Designing and creation of data solutions, from data modeling to implementation and delivery
• Development of crawlers using Python
• Continuous monitoring and improvement of the entire data pipeline
• Supporting and assisting the development team on technical issues, including code reviewing

Software Developer - Cortex - Rio de Janeiro, Rio de Janeiro, Brasil

(2008-11 - 2012-01)

Responsible for developing web crawlers to gather large amounts of data from a wide variety of different sources, such as news from media outlets, social media posts, stock market indexes, etc, for the purpose of generating insights on one of the company's main products, a business intelligence platform.

• Development of crawlers extracting data from various sources
• Continuous monitoring of the extraction pipeline and early action on eventual data supply interruptions
• Database management and design and implementation of ETL processes

Systems Analyst - Electronic Data Systems - Rio de Janeiro, Rio de Janeiro, Brasil

(2005-06 - 2008-04)

Electronic Data Systems (EDS) was an American multinational IT services company present in 64 countries. Worked on multiple projects for General Motors, mainly as a backend developer and analyst, collaborating daily with team members in the US on the specification, coding, testing and documentation of software. Also worked on the MetaVance product, a system designed for the American healthcare market and adopted by various healthcare organizations to manage their membership and billing operations.

Intern - Electronic Data Systems - Rio de Janeiro, Rio de Janeiro, Brasil

(2003-08 - 2005-06)

Collaborated on the development and operations of multiple data analysis solutions focused on sales for General Motors. First experience working at a global scope company, communicating and reporting directly to stakeholders in the US.

Executive Program - Innovation and Leadership on Project Management - ISCTE Executive Education (2024-09 - 2024-09)

Bachelor's degree - Information Technology - UERJ - Universidade do Estado do Rio de Janeiro (2001 - 2008)

Colégio Pedro II (1994 - 2000)