Steffanie Braga

Senior Commercial Executive with 20 years of experience in telecommunications, B2B, Wholesale and infrastructure markets. Career built across commercial strategy, carrier relationships, business development, customer management and infrastructure monetization. Experienced with telecom operators, carriers, OTTs and Data Centers across LATAM, negotiating complex agreements and developing new revenue opportunities.

Electrical

Engineer with a strong technical foundation, combining business development with practical understanding of connectivity and network infrastructure.

Carrier Account Executive - Giga+ (Alloha Group)

(2026-04)

• Develop business opportunities with telecom operators, OTTs, carriers and Data Centers, identifying new revenue streams and strategic partnerships.
• Manage strategic customer relationships, pipeline and commercial KPIs covering new sales, churn, activation and portfolio performance.
• Work across commercial, technical and operational stakeholders to structure connectivity opportunities and accelerate execution.

Wholesale Sales Manager - TIM Brasil

(2021-01 - 2026-01)

• Led Wholesale commercial strategy focused on revenue growth, carrier relationships, connectivity and infrastructure monetization.
• Managed a portfolio of approximately R$120M in annual revenue, with responsibility for strategic accounts, pipeline, forecast and commercial performance.
• Led IPv4 monetization, generating approximately R$22M in revenue while preserving margin over a one-year period.
• Managed quarterly pipeline generation of approximately R$7–8M, driving opportunity development and commercial visibility.
• Negotiated complex, multi-year agreements involving connectivity, capacity, IP resources, IRUs, swaps and infrastructure sharing.
• Acted as senior commercial interface across legal, engineering, finance and executive stakeholders.

Process & Governance Manager - TIM Brasil

(2021-01 - 2021-12)

• Implemented commercial governance frameworks, standardized processes and performance controls to improve execution, risk management and decision visibility.
• Led cross-functional initiatives focused on process efficiency, governance and commercial discipline.

Post-Sales Manager - TIM Brasil

(2019-01 - 2021-12)

• Led post-sales and customer success for strategic B2B clients, focusing on retention, SLA governance and issue resolution.
• Managed a team of 11 and strengthened customer relationships through structured performance management and escalation processes.

Carrier Account Manager - TIM Brasil

(2016-01 - 2018-12)

• Managed strategic telecom accounts and long-term B2B contracts, focusing on renewals, upselling, revenue expansion and customer retention.
• Led contract optimization and commercial negotiations involving connectivity and infrastructure services.

Business Development & Partnerships Specialist - TIM Brasil

(2013-01 - 2016-12)

• Developed strategic partnerships with telecom operators, utilities, highways and railways.
• Structured IRUs, swaps and shared-infrastructure agreements enabling network expansion, market development and capital efficiency.

Technical & Pre-Sales Roles - TIM Brasil

(2006-01 - 2013-12)

• Built technical-commercial expertise through solution design, feasibility studies, network analysis and support to complex B2B sales cycles.
• Translated technical requirements into commercially viable connectivity and infrastructure solutions.

B.Sc. - Electrical Engineering – Telecommunications - Universidade do Estado do Rio de Janeiro (UERJ)

MBA - Business Management