Client Success Manager

This employer is a marketing technology company seeking a Senior Client Success Manager for its programmatic advertising business. You will make sure a book of clients meets its campaign performance goals and work with the Client Success Director to grow accounts. The Role • Launch and manage cross-channel programmatic advertising campaigns with clients and internal teams.

• Lead weekly client status meetings covering campaign reporting, optimisations and insights.
• Collaborate with sales on strategic upsell recommendations when performance and offerings fit the client's needs.
• Prepare and deliver high-impact reporting presentations with the analytics team.
• Ensure excellent customer satisfaction in every interaction.

What You'll Need • 3+ years of programmatic advertising experience in account management, client success or media planning.

• Hands-on experience activating, optimising and reporting on campaigns within leading demand-side platforms.
• Strong analytical skills, including a high level of comfort with Excel.
• Excellent written and verbal communication, and the ability to travel as needed. What's On Offer • Annual salary of $90,000 – $120,000 CAD.
• Unlimited PTO and medical, dental and vision coverage.
• Employee equity and a stock purchase plan. Apply via Haystack today!