Ccaas - 149+ job offers

Position Description Location: Hybrid – Downtown Toronto Office (250 Yonge St) and/or Client Office Onsite Requirement: Minimum 2 days per week (subject to change) We are seeking a Solution Architect – Contact Center & Telephony to design end-to-end technical solutions that enable seamless, secu

*Who We Are** Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cuttin

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC is seeking an enthusiastic CCaaS Architect to join our rapidly

Req Id: 428312 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and deliver

Code de demande: 428312 Chez Bell, notre raison d’être est de transformer la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Nous y parvenons en offrant aux consommateurs et aux entreprises les meilleures technologies réseau au monde, des solutions numériques novatrices et

Position Description: This role is hybrid and requires you to be at our downtown Toronto office (250 Yonge St) and/or Client office at a minimum 2 days per week - subject to change at any time. The CCaaS Platform Developer is responsible for the configuration, customization, integration, and ongoing

Code de demande: 428312 Chez Bell, notre raison d’être est de transformer la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Nous y parvenons en offrant aux consommateurs et aux entreprises les meilleures technologies réseau au monde, des solutions numériques novatrices et

Vous êtes à la recherche d’un nouveau défi ? Ne cherchez plus! Un emploi chez Systematix vous permettra de travailler au sein d'une équipe attentionnée, à l'écoute des besoins de ses employés, une équipe qui reconnaîtra et appréciera votre savoir-faire et votre savoir-être. *Note:** la maîtrise d'un

*Company Description** Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and smal

Requisition ID: 239700 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Job Summary: We are seeking a highly skilled Solutions Architect to join our team and lead the design and implementation of Contact Centre as a Service (CCaaS) solutions. The

Position Description: The Dialer Developer is responsible for designing, developing, and maintaining automated dialing solutions within a Contact Center as a Service (CCaaS) platform. This role focuses on integrating dialer technology with other systems, optimizing outbound and inbound campaigns, an

Position Description: The Call Recording, Quality Monitoring, & Speech Analytics Specialist is responsible for the end-to-end management and optimization of call recording, quality assurance, and speech analytics solutions within the CCaaS platform. The role ensures that all customer interaction

Position Description: Location: Hybrid – Downtown Toronto Office (250 Yonge St) and/or Client Office Onsite Requirement: Minimum 2 days per week (subject to change) We are seeking a Solution Architect – Contact Center & Telephony to design end-to-end technical solutions that enable seamless, sec

Position Description: The IVR & Routing Specialist is responsible for the design, development, implementation, and optimization of Interactive Voice Response (IVR) systems and intelligent call routing strategies within a Cloud Contact Center as a Service (CCaaS) platform. This role ensures seaml

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small p

Position Description: This role is hybrid and requires you to be at our client office (250 Yonge St, Toronto) at a minimum 5 days per month - subject to change at any time We are seeking a strategic and results-driven Delivery Lead for our Service Delivery team, focusing on CCaaS (Contact Center as

TradingHub

Compensation: Competitive (Financial Services) About TradingHub Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small p

Position Description: This role is hybrid and requires you to be at our downtown Toronto office (250 Yonge St) and/or Client office at a minimum 2 days per week - subject to change at any time. The Development & Delivery Lead for a Cloud Contact Center as a Service (CCaaS) platform is responsibl

CGI

Position Description: The Call Recording, Quality Monitoring, & Speech Analytics Specialist is responsible for the end-to-end management and optimization of call recording, quality assurance, and speech analytics solutions within the CCaaS platform. The role ensures that all customer interaction